Director of Consumer Finance
Renuity
Director of Consumer Finance
SEMCOG
full-time
Posted on:
Origin: • 🇺🇸 United States • North Carolina
Visit company websiteJob Level
Lead
About the role
- Lead nationwide consumer finance operations and oversee greater than $1B annually in third-party consumer financing originations
- Optimize the company’s consumer financing process and partners to maximize approval rates and minimize cost while ensuring exceptional customer experience
- Manage relationships with third-party lenders, negotiate terms, ensure compliance, and evaluate/onboard new lending partners
- Oversee centralized team of credit analysts and ensure consistent service to in-home sales representatives
- Oversee financial and data analytics performance; develop and monitor KPIs and financial reporting and provide insights to Divisional and Marketing leaders
- Champion adoption and roll-out of new technology platform to digitally automate the lending journey from origination to funding
- Implement training programs for internal teams on consumer finance products to support customer acquisition
- Ensure compliance with relevant consumer finance regulations in collaboration with legal and licensing counterparts
- Monitor trends and developments in consumer credit markets and economic conditions
Requirements
- Bachelor’s degree in finance, Business Administration, or a related field
- Proven experience in consumer finance, financial services, or a similar role
- Strong understanding of lending products and operations in direct-to-consumer business model
- Excellent analytical and problem-solving skills, with a strong attention to detail
- Demonstrated track record of data-driven performance improvements in consumer finance products
- Innovation orientation, with passion for technology enabled solutions
- Polished negotiation and relationship-building skills and experience managing third-party lenders
- Experience overseeing centralized teams of credit analysts
- Knowledge of consumer finance regulations and compliance
