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Sembi

Partner Success Manager

Sembi

Partner Success Manager at Xray responsible for fostering long-term partnerships and driving mutual growth. Collaborating with partners to provide exceptional service and resources for success.

Posted 7/9/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Identify and recruit new partners within Xray’s ideal partner profile
  • Evaluate potential strategic partners to ensure synergy with their services, client base, and Atlassian ecosystem connections
  • Build and nurture strong relationships with Xray partners, including software vendors, resellers, and consultants
  • Reactivate inactive Xray partners and drive retention of existing ones
  • Serve as the main point of contact for your partner portfolio, understanding their business objectives and aligning Xray's capabilities to meet their needs
  • Conduct regular partner meetings, providing updates, sharing best practices, and addressing any concerns or issues
  • Collaborate with partners to develop and execute joint go-to-market plans that drive partner success and revenue growth
  • Track partner performance metrics, including revenue, customer satisfaction, and partner margins, and provide insights and recommendations to drive growth

Requirements

What you’ll need
  • Bachelor's degree in Business, Marketing, or a related field (or equivalent experience)
  • 3+ years of experience in partner management, customer success, or account management roles in the software industry
  • Familiarity with software development lifecycle and quality assurance processes
  • Excellent communication and presentation skills, with the ability to articulate technical concepts to non-technical audiences
  • Exceptional relationship-building and interpersonal skills
  • Self-motivated, proactive, and results-oriented with a strong business acumen

Benefits

Comp & perks
  • Exceptional partner and customer service
  • Access to necessary resources, such as sales enablement and training materials
  • Opportunity to collaborate closely with partners

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Business DegreeMarketing DegreeSoftware Development LifecycleQuality Assurance ProcessesPerformance Metrics Tracking
Soft Skills
Interpersonal SkillsSelf-MotivatedProactiveResults-Oriented