Partner Success Manager

Sembi

Partner Success Manager at Xray responsible for fostering long-term partnerships and driving mutual growth. Collaborating with partners to provide exceptional service and resources for success.

Posted 7/9/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in partner management and relationship building, with a strong focus on aligning business objectives and driving revenue growth through strategic partnerships. Proficient in evaluating partner performance metrics and executing go-to-market plans to enhance partner success.

Highest-signal resume keywords

Partner ManagementCustomer SuccessAccount ManagementCommunication SkillsRelationship Building

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Business DegreeMarketing DegreeSoftware Development LifecycleQuality Assurance ProcessesPerformance Metrics Tracking

Soft Skills

Interpersonal SkillsSelf-MotivatedProactiveResults-Oriented

Industry Keywords

Atlassian EcosystemGo-To-Market PlansRevenue GrowthPartner Portfolio

About the role

Key responsibilities & impact

Identify and recruit new partners within Xray’s ideal partner profile
Evaluate potential strategic partners to ensure synergy with their services, client base, and Atlassian ecosystem connections
Build and nurture strong relationships with Xray partners, including software vendors, resellers, and consultants
Reactivate inactive Xray partners and drive retention of existing ones
Serve as the main point of contact for your partner portfolio, understanding their business objectives and aligning Xray's capabilities to meet their needs
Conduct regular partner meetings, providing updates, sharing best practices, and addressing any concerns or issues
Collaborate with partners to develop and execute joint go-to-market plans that drive partner success and revenue growth
Track partner performance metrics, including revenue, customer satisfaction, and partner margins, and provide insights and recommendations to drive growth

Requirements

What you’ll need

Bachelor's degree in Business, Marketing, or a related field (or equivalent experience)
3+ years of experience in partner management, customer success, or account management roles in the software industry
Familiarity with software development lifecycle and quality assurance processes
Excellent communication and presentation skills, with the ability to articulate technical concepts to non-technical audiences
Exceptional relationship-building and interpersonal skills
Self-motivated, proactive, and results-oriented with a strong business acumen

Benefits

Comp & perks

Exceptional partner and customer service
Access to necessary resources, such as sales enablement and training materials
Opportunity to collaborate closely with partners