Compliance Operations Lead
Sembi
contract
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Implement and maintain compliance Policies to support all related privacy regulations and requirements such as GDPR, CCPA, and other compliance frameworks (including AI governance and cyberresiliency).
- Conduct, review, and document privacy assessments (DPIAs, DTIAs, website/ cookie compliance, risk registry), identifying privacy risks, recommending mitigation measures, and supporting stakeholders through remediation, and improving day-to-day operational tasks in support of overall privacy compliance program.
- Collaborate with business and engineering stakeholders to devise process and product privacy remediation activities across the organization (data retention/ deletion, responsible use of AI).
- Contribute to vendor risk management program to assess vendor privacy risks, and onboard subprocessors (coordinate subprocessor notifications, review vendor data privacy and security documentation).
- Coordinate with the Legal team to execute DPA’s with customers, vendors, and partners/ resellers.
- Maintain records of data processing, data flows and process narratives for all business operational areas.
- Assist with answering data privacy related inquiries from customers, vendors, and employees (DSARs, opt-out/ unsubscribe, deletion, incident response).
- Ensure internal audits and tasks pertaining to data privacy are performed and tracked in a timely manner.
- Maintain centralized tracking and reporting for compliance commitments, remediation items, and customer-facing obligations, providing regular status updates to stakeholders.
- Own the preparation, maintenance, and reuse of standard customer-facing compliance artifacts (e.g., security questionnaires, privacy summaries, audit reports) to reduce reactive work and response time.
- Oversee and coordinate external and internal compliance audits, ensuring audit plans, timelines, evidence collection, and remediation activities are aligned, tracked, and completed in partnership with the audit owner.
Requirements
- 3+ years of hands-on experience in privacy compliance and governance within a SaaS or technology environment.
- Working knowledge of AI-related privacy and governance considerations; IAPP certifications preferred but not required.
- Ability to work effectively with cross-functional partners across engineering, product, sales, marketing, support, legal, and human resources, driving alignment and execution toward data privacy compliance goals.
- Practical understanding of privacy-by-design principles and experience applying them to engineering and marketing workflows.
- Experience developing, implementing, and maintaining privacy controls and procedures, with knowledge of commonly used control and risk frameworks (e.g., ISO, NIST).
- Knowledge of privacy and compliance risks associated with cookies, tracking technologies, and online analytics tools.
- Experience handling data subject rights requests (DSARs), as well as requirements related to encryption and anonymization, access controls, data retention and destruction, cross-border data transfers, privacy compliance assessments, and coordination of data breach or cyber incident response.
- Strong written and verbal communication skills, with the ability to manage multiple workstreams, prioritize effectively, and solve problems in a fast-moving environment.
Benefits
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Applicant Tracking System Keywords
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Hard Skills & Tools
privacy complianceGDPRCCPADPIAsDTIAsdata retentiondata deletionprivacy controlsrisk frameworksdata subject rights
Soft Skills
cross-functional collaborationcommunication skillsproblem-solvingprioritizationstakeholder managementorganizational skillsexecutionalignmentadaptabilityattention to detail
Certifications
IAPP certifications