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Forward Deployed Engineer – AI Agent Engineer
Sema4.aiForward Deployed Engineer driving AI projects and enterprise collaboration with clients. Architecting AI agent solutions and providing implementation support and customer success management.
Tech Stack
Tools & technologiesAWSPythonSQL
About the role
Key responsibilities & impact- Deploy Production Agents by understanding the Customer Requirements and ideal target pieces for an Agent
- Define the success criteria for the AI agent
- Build and deploy production-ready AI agents that solve real business problems for enterprise customers
- Lead proof of concept (POC) development and transition agents from pilot to production
- Architect and implement custom AI agent solutions tailored to specific customer workflows and requirements
- Provide hands-on technical implementation support, including Python development, SQL database work, and AWS infrastructure
- Develop example agents that demonstrate platform capabilities and best practices
- Troubleshoot complex technical issues across the AI agent stack, from integration challenges to performance optimization
- Create and maintain technical documentation, including solution designs, integration guides, and deployment runbooks
- Act as the Technical Account Manager (TAM) for assigned customers, ensuring ongoing success and value realization
- Build deep relationships with customer technical teams and key stakeholders
- Collaborate closely with Sema4.ai's engineering team to provide customer feedback and drive product improvements
- Conduct technical workshops and training sessions to enable customer teams
- Serve as a subject matter expert on Sema4.ai's AI agent platform and emerging AI technologies
- Understand customer business challenges and translate them into technical agent solutions
- Deliver compelling technical demonstrations showcasing the platform's capabilities
- Provide technical guidance on integration with existing enterprise systems.
Requirements
What you’ll need- 3-4+ years of experience ideally in a consulting firm, systems integration role, or similar customer-facing technical position
- Proven track record of working with multiple enterprise customers and delivering successful technical implementations
- Experience deploying production software solutions in enterprise environments
- Strong understanding of AI agents, LLMs, LangChain, CrewAI, n8n, RAG architectures, and agentic application patterns
- Ability to build and deploy Python applications quickly (sub-15 minutes for simple apps)
- Excellent working knowledge of VSCode and/or Cursor
- Strong working knowledge of AWS services and deployment
- SQL expertise and experience with database integration and troubleshooting
- Experience with API integrations and software development principles
- Understanding of natural language processing (NLP), machine learning (ML), and automation concepts.
Benefits
Comp & perks- We move fast and value autonomy.
- We write to think and communicate clearly.
- We build together, not in silos.
- We value execution over plans, and customer impact over internal consensus.
- We work remotely across time zones, with flexible schedules and clear communication expectations.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
PythonSQLAWSAPI integrationsnatural language processingmachine learningLangChainCrewAIRAG architecturesagentic application patterns
Soft Skills
customer relationship managementtechnical account managementcollaborationcommunicationproblem-solvingtechnical documentationtrainingworkshop facilitationcustomer feedbackvalue realization