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Sem Parar

Junior Sales Consultant

Sem Parar

Consultor(a) de vendas atendendo clientes da Sem Parar, ecossistema de mobilidade urbana e soluções de pagamento. Ofertando produtos, negociando, prestando suporte e acompanhando a jornada do cliente em modelo híbrido.

Posted 8/17/2026full-timeSão Paulo • 🇧🇷 BrazilJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service capabilities through effective communication and support, utilizing tools like Microsoft Excel for tracking and monitoring customer interactions. Proficient in managing customer inquiries and ensuring quality service throughout the customer journey.

Highest-signal resume keywords
Customer ServiceTelephone Sales ExperienceMicrosoft Excel ProficiencyVerbal Communication SkillsWritten Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Strong Communication Skills
Tools & Technologies
Microsoft OfficeWhatsApp
Industry Keywords
Customer RetentionOutbound CallsInbound CallsEmail ManagementCustomer Support

About the role

Key responsibilities & impact
  • Customer service via WhatsApp, working in a multi-screen environment
  • Making outbound and inbound calls to offer, negotiate and support portfolio products
  • Reading, analyzing, completing and sending spreadsheets for tracking and monitoring information
  • Email management, including receipt, handling and responses to customers
  • Providing customer support for questions, requests and issue resolution
  • Monitoring the customer journey, ensuring quality in service and after-sales support

Requirements

What you’ll need
  • High school diploma or currently enrolled in higher education
  • Experience in telephone sales or customer retention
  • Intermediate knowledge of Microsoft Office, especially Excel
  • Reliable internet connection
  • Strong verbal and written communication skills

Benefits

Comp & perks
  • Commuter allowance (transport voucher) or office parking
  • Meal allowance or meal voucher — choose one of the two options
  • Health insurance
  • Dental insurance
  • Telemedicine — available 24/7
  • Wellhub (formerly Gympass)
  • Zenklub
  • Home office allowance
  • Profit-sharing (PLR) in accordance with current policy
  • Birthday day off — time off on your birthday and on the company's anniversary
  • Sem Parar toll tag — provided at no cost
  • Life insurance
  • Parental leave — paid leave for mothers, fathers or guardians to welcome the arrival of a child, by birth or adoption
  • Education assistance — up to 25% discount on postgraduate courses or MBA programs