Sem Parar

Junior Sales Consultant – Affirmative Action (PWD)

Sem Parar

full-time

Posted on:

Location Type: Hybrid

Location: São Paulo • Brazil

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Job Level

Junior

About the role

  • Customer service via WhatsApp, operating in a multi-screen environment
  • Making outbound and inbound calls to offer, negotiate, and provide support for portfolio products
  • Reading, analyzing, completing, and sending spreadsheets for control and tracking of information
  • Managing emails, including receiving, handling, and responding to customers
  • Providing customer support for inquiries, requests, and issue resolution
  • Monitoring the customer journey, ensuring quality in service and after-sales support

Requirements

  • High school diploma or currently enrolled in higher education
  • Experience with telephone sales or customer retention
  • Intermediate knowledge of Microsoft Office (particularly Excel)
  • Reliable internet connection
  • Strong verbal and written communication skills
Benefits
  • Transportation voucher or office parking
  • Meal voucher or food allowance — choose one of the two options
  • Medical insurance
  • Dental insurance
  • Telemedicine — available 24/7
  • Wellhub (formerly Gympass)
  • Home office allowance
  • Profit-sharing (PLR) according to company policy
  • Birthday day off — time off on your birthday and on the company’s anniversary
  • Sem Parar toll tag — provided at no cost
  • Life insurance
  • Parental leave — paid leave for mothers, fathers or guardians to welcome a child by birth or adoption
  • Educational support — up to 25% discount on postgraduate courses or MBA programs
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
telephone salescustomer retentionMicrosoft OfficeExcel
Soft Skills
communication skillscustomer supportissue resolutionnegotiationanalytical skills
Certifications
high school diplomahigher education enrollment