Sem Parar

Junior Sales Consultant, PCD Affirmative Action

Sem Parar

full-time

Posted on:

Location Type: Hybrid

Location: São Paulo • Brazil

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Job Level

Junior

About the role

  • Customer service via WhatsApp, working in a multi-screen environment;
  • Making outbound and inbound calls to offer, negotiate, and support products in the portfolio;
  • Reading, analyzing, completing, and sending spreadsheets to track and monitor information;
  • Managing emails, including receipt, handling, and responses to customers;
  • Providing customer support for questions, requests, and issue resolution;
  • Monitoring the customer journey, ensuring quality in service and after-sales support.

Requirements

  • High school diploma or currently enrolled in higher education;
  • Experience in telephone sales;
  • Intermediate knowledge of Microsoft Office (especially Excel);
  • Reliable internet connection;
  • Strong verbal and written communication skills.
Benefits
  • Transportation allowance (commute voucher) or office parking;
  • Meal allowance or food voucher — choose one of the two options;
  • Health insurance;
  • Dental insurance;
  • Telemedicine — available 24/7;
  • Wellhub (formerly Gympass);
  • Home office allowance;
  • Profit-sharing (PLR) — according to current company policy;
  • Birthday day off — paid day off on your birthday and on the company’s anniversary;
  • Sem Parar tag (toll pass) — provided at no cost;
  • Life insurance;
  • Parental leave — paid leave for mothers, fathers, or guardians to welcome a child, by birth or adoption;
  • Educational assistance — up to 25% discount on postgraduate studies or MBA;
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
telephone salesMicrosoft OfficeExcel
Soft Skills
communication skillscustomer supportissue resolution
Certifications
high school diplomahigher education enrollment