Customer Service Representative

Selpe Gente & Gestão

Customer Service Representative managing customer inquiries and contract administration. Responsible for order processing, billing support, and dispute resolution.

Posted 7/27/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer interaction management, contract processing, and billing operations. Proficient in resolving disputes and maintaining accurate documentation to support sales and customer service functions.

Highest-signal resume keywords

Customer Interaction ManagementContract ProcessingBilling OperationsDispute ResolutionDocumentation Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Contract ManagementBilling AdjustmentsInvoice ProcessingPurchase Order ProcessingData Entry

Soft Skills

CommunicationProblem-SolvingAttention to Detail

Tools & Technologies

Microsoft TeamsCustomer Portal Systems

Industry Keywords

Customer ServiceSales SupportContract RenewalsOrder Management

About the role

Key responsibilities & impact

Responds to customer, sales representative, and sales management inquiries via phone, email, fax, and Microsoft Teams.
Documents and maintains customer interactions, cases, and requests in designated systems.
Sets up, maintains, modifies, and reconciles customer and sales representative contracts.
Processes contract renewals, expirations, transfers, and cancellations.
Processes purchase orders and contract shipping orders, and resolves order holds.
Prepares billing requirements, contract statements, and supports invoicing.
Generates billing corrections (e.g., invoice adjustments, credit/debit memos, and rebills) by researching discrepancies, validating support, and coordinating updates with internal partners.
Researches and resolves invoice, billing, and payment disputes.
Manages customer portal registrations and invoice submissions.

Requirements

What you’ll need

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Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Selpe Gente & Gestão Website LinkedIn All Job Openings 201 - 500 employees Founded 1965 🎯 Recruiter 💼 Consulting 🤝 B2B Recruitment
Consulting
B2B Selpe Gente & Gestão is a Brazil-based human-resources and people-management firm focused on recruitment and workforce solutions. The website/CSS hints show offerings and sections such as RPO (recruitment process outsourcing), recrutamento, temporário (temporary staffing), executive search, trainee programs, terceirização (outsourcing) and advisory — indicating services in staffing, talent acquisition, HR advisory and outsourcing for corporate clients. Customer Service Representative 🔥 18 minutes ago 🏢🏡 São Paulo – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support 🗣️🇧🇷🇵🇹 Portuguese Required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Responds to customer, sales representative, and sales management inquiries via phone, email, fax, and Microsoft Teams.
Documents and maintains customer interactions, cases, and requests in designated systems.
Sets up, maintains, modifies, and reconciles customer and sales representative contracts.
Processes contract renewals, expirations, transfers, and cancellations.
Processes purchase orders and contract shipping orders, and resolves order holds.
Prepares billing requirements, contract statements, and supports invoicing.
Generates billing corrections (e.g., invoice adjustments, credit/debit memos, and rebills) by researching discrepancies, validating support, and coordinating updates with internal partners.
Researches and resolves invoice, billing, and payment disputes.
Manages customer portal registrations and invoice submissions. 🎯 Requirements Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Especialista em Suporte à Aplicações e AWS – Bilíngue 🔥 1 hour ago Stefanini Brasil 10,000+ employees 💼 Consulting 🏢 Enterprise 🤖 Artificial Intelligence Website LinkedIn All Job Openings Support Specialist providing 24/7 incident management and cloud operations for critical applications at Stefanini in São Paulo. This role requires strong AWS and database skills. 🏢🏡 São Paulo – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support 🗣️🇧🇷🇵🇹 Portuguese Required Customer Success Analyst 🔥 2 hours ago Clear IT 51 - 200 🔒 Cybersecurity 🏢 Enterprise 🤝 B2B Website LinkedIn All Job Openings Analista de Sucesso do Cliente ensuring customer satisfaction for CLEAR TECNOLOGIA. Managing customer accounts, monitoring renewals, and identifying churn risks. 🏢🏡 São Paulo – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support 🗣️🇧🇷🇵🇹 Portuguese Required Mid-level Customer Success Analyst – Enterprise Accounts 🕒 3 days ago Caju 501 - 1000 💳 Fintech 👥 HR Tech ☁️ SaaS Website LinkedIn All Job Openings Customer Success Analyst in B2B technology company facilitating strategic client interactions and value delivery. Engaging with clients to ensure product adoption and satisfaction through tailored support and insights. 🏢🏡 São Paulo – Hybrid 💰 $4M Undisclosed on 2025-01 ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support 🗣️🇧🇷🇵🇹 Portuguese Required Customer Service Consultant – Advanced English 🕒 3 days ago Accenture 10,000+ employees 💼 Consulting 🤖 Artificial Intelligence ☁️ SaaS Website LinkedIn All Job Openings Consultant managing customer service processes and improvements at Accenture. Conducting process analysis and supporting client operations with AI-driven solutions. 🏢🏡 São Paulo – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support 🗣️🇧🇷🇵🇹 Portuguese Required Especialista em Customer Experience – Canais 🕒 5 days ago banco BV 1001 - 5000 🛡️ Insurance 📦 Logistics 💼 Consulting Website LinkedIn All Job Openings Customer Experience Specialist at Banco BV enhancing client satisfaction and implementing strategic improvements through data analysis and customer feedback. 🏢🏡 São Paulo – Hybrid 💰 Debt Financing on 2022-07 ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support 🗣️🇧🇷🇵🇹 Portuguese Required View More Customer Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs