Sellpy

Data Analyst

• Perform analyses using SQL, Google Sheets, GA4 and other tools.
• Create and maintain dashboards to support the commercial team in making data-driven decisions.
• Perform analysis on topics such as customer behaviour, digital marketing and new market or product opportunities.
• Educate and empower the commercial team to use data more effectively in their daily work.

Commercial Data Analyst

Human Resources

• Build and lead HR operations in Wrocław and take full ownership of recruitment, HR policies, compliance, and people engagement
• Lead and execute recruitment and onboarding processes together with department managers
• Develop and implement HR policies and ensure compliance with Polish labor law
• Oversee compensation, benefits and payroll administration
• Drive employee engagement initiatives and support leaders in building strong teams
• Manage performance review processes and track employee progress
• Prepare HR reports and provide insights to support business decisions
• Use internal and external systems (e.g. Teamtailor, Humaans, scheduling system) to manage recruitment and HR needs
• Ramp up and scale operations in Poland as part of an international HR organization

HR Manager

Customer Support

• Provide customer support for buyers and sellers on Sellpy’s second-hand platform via chat, phone and email.
• Create satisfaction for buyers and sellers by handling a wide variety of support errands.
• Learn about Sellpy’s tech and second-hand operations in a fast-paced environment.
• Pick up inquiries via chat, telephone and/or email and resolve customer issues.
• Help improve service based on customer feedback and contribute to expanding customer support processes.
• Collaborate with Customer Support Team Leads and other colleagues in Expansion Markets.

Commercial Data Analyst

HR Manager

Customer Support Associate, Dutch Speaker