Selfhelp Community Services

Bilingual

• Assesses clients' needs and eligibility for in-home services, entitlements and benefits, and manages ongoing case work and care plan management.
• Conduct intakes, provide accurate information and referrals.
• Screen and assist clients with applications and re-certifications for entitlements and benefits.
• Advocate on behalf of clients and arrange for provision of services; develop implement and follow up on care plans.
• Provide supportive counseling to clients as needed.
• Maintain ongoing communication with client, family members and other collaterals as appropriate.
• Maintain complete and accurate case notes utilizing the program’s data system; prepare required documentation in case file within organizational time frames.
• Maintain and report on statistics according to Selfhelp standards, utilizing the program’s data system and other forms of record keeping as needed.
• Actively participate in supervision and staff meetings and share any emergent issues with supervisor in a timely manner.
• Facilitate and assist at social, recreational and other group activities and events.
• Any other duties assigned.

Case Manager, Bilingual Russian/English