Specialty Loan Advisor – High-Performance Servicing Role

Selene Finance LP

Specialty Loan Advisor managing a portfolio of Business Purpose Loans for Selene Holdings. High-performance role offering hybrid or remote work flexibility based on productivity.

Posted 7/29/2026full-timeDallas • Florida, Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing Business Purpose Loans with a focus on compliance, customer service, and operational efficiency. Strong analytical skills and the ability to provide tailored advisory support to clients are essential.

Highest-signal resume keywords

Business Purpose Loans ManagementMortgage Servicing ExperienceAnalytical SkillsExcellent Communication SkillsRelationship Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Escrow KnowledgeBilling UnderstandingPayment History Analysis1098 Statement FamiliarityCross-Collateralized ServicingPartial Lien ReleasesProperty Preservation ProcessesData AnalysisReport GenerationOperational Task Management

Soft Skills

Advisory SkillsProblem-Solving SkillsAttention to DetailTeam CollaborationIndependent Work Ability

Industry Keywords

ComplianceCustomer ExperienceHigh-Volume WorkloadProduction GoalsKPI Management

About the role

Key responsibilities & impact

Manage a portfolio of Business Purpose Loans by providing consistent, high-quality servicing and support to internal and external stakeholders.
Serve in an advisory capacity to customers, providing guidance tailored to their unique business needs.
Handle inbound and outbound calls, as well as email and text communications, to support clients, attorneys, and authorized third parties.
Perform moderately complex administrative, transactional, and operational tasks including research, analysis, and documentation.
Generate reports and analyze data to support strategic initiatives and improve customer outcomes.
Ensure compliance with company policies, procedures, and investor requirements.
Leverage systems and tools to ensure accuracy, efficiency, and strong customer experience.
Meet and exceed production goals (KPIs), with high performers recognized through increased autonomy and flexibility.
Collaborate cross-functionally to resolve escalations and improve servicing effectiveness.

Requirements

What you’ll need

3–5 years of experience in mortgage servicing, contact center, or related roles.
Working knowledge of Business Purpose Loans (BPLs).
Strong understanding of escrow, billing, payment histories, and 1098 statements.
Experience with cross-collateralized servicing and partial lien releases.
Knowledge of property preservation processes.
Strong analytical and problem-solving skills with high attention to detail.
Ability to manage high-volume workload and meet deadlines.
Excellent communication skills.
Ability to work independently and in a team environment.
Strong advisory and relationship management skills.

Benefits

Comp & perks

Paid Time Off (PTO)
Medical, Dental & Vision
Employee Assistance Program
Flexible Spending Account
Health Savings Account
Paid Holidays
Company paid Life Insurance
Matching 401(k) Plan