Manager

• Lead commission design sessions with leadership to support non-standard commission incentive programs and translate outputs into written incentive plans/commission program documents
• Partner with internal stakeholders to develop new and creative commission programs and plan elements that resonate with agents and align with corporate objectives
• Maintain and evolve all existing commission plan documents; compare to prior year/season and identify deltas
• Support and accurately calculate commission results for select commission programs; partner with Analytics to determine communication mechanism and execute communication plans
• Partner with Commissions Project Manager and Analytics Team to ensure commission plan designs can be supported, implemented and scaled for timely and accurate payments
• Lead Sales Manager and Regional Sales Manager commission process including target setting, maintenance of accurate manager listing, and regular data reviews ahead of payroll deadlines
• Administer commission programs and perks for select agent groups in accordance with plan design
• Develop and/or present sales-facing communications (emails, policies, presentations) outlining commission plan changes
• Identify operational efficiencies including self-service tools and drive efficiencies throughout the variable commission process
• Validate commission calculations for audit purposes; document variances and resolve calculation errors
• Complete other duties as assigned to support variable compensation and evolution of commission programs to support agent experience and company objectives

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