Ensure stable and efficient system infrastructure services through installation maintenance/support, monitoring and design, optimization of all server software and hardware
Troubleshoot system software and hardware problems
Assist in implementation of gathered solution design requirements based on established standards and best practices
Leverage analysis tools for monitoring and auditing
Maintain all pertinent infrastructure process documentation
Solve computer related problems troubleshooting hardware and software issues
Assist with Implementation of software operating systems and system updates
Assist in server deployments including Domain Controllers Web servers DNS servers Monitoring networked computer equipment
Patch and upgrade systems to maintain system requirements
Perform server administration tasks including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring
Collect data and interpret errors and/or problems in configurations
Backup Servers (virtual and physical servers)
Serve as an escalation resource for the NOC and Service Desk teams
Work with Service Providers and Product Vendors to ensure uptime of resources
Manage ongoing Software Virus security updates for servers and workstations
Support deployment and administration of MFA across data center systems, SaaS services, virtualized and cloud environments
Support integration and ongoing administration of SSO/SAML solution into all systems and applications
Support high-availability data replication business continuity fail-over solutions including disaster recovery and offsite storage implementations and support
Handle failures and process RMA’s for failed products
Requirements
Bachelor's degree or equivalent work experience required
MTA MCSA Linux+ LPIC-1 LPIC-2 or other industry certifications preferred
Experience working with VMware Hyper-V
Experience with backups proficient in system backups and restores/recoveries from disks/virtual/cloud
Experience or understanding of working in a technical environment requiring compliance e.g. HIPAA, SOC2, PCI-DSS, SOX
Experience working using automated deployment and maintenance technologies
Experience with networking across various network layers and client/server environments; support of LAN and WAN based networks
Some experience with Microsoft applications. (Active Directory)
Knowledge of PC’s and operating systems (Linux Windows)