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About the role
Key responsibilities & impact- Partner with managers to provide proactive, practical HR guidance on a range of people matters, supporting informed decision-making and building management capability
- Build strong relationships with operational leaders and support them in effective people management
- Coach managers in handling difficult conversations and applying HR policy consistently
- Challenge constructively where needed to support fair and commercially sound decision-making
- Support the delivery of HR initiatives and organisational priorities, including engagement, culture, recognition, and communication activities
- Manage the employee lifecycle, including onboarding, offboarding, probation reviews, secondments, work experience placements, and changes to terms and conditions
- Manage employee relations cases across your business area, including investigations, disciplinaries, grievances, absence, performance, and probation management
- Support managers through ER processes from initial issue through to outcome and documentation
- Ensure fair, consistent, and legally compliant handling of cases, escalating where appropriate
- Provide practical advice on risk, policy, and appropriate outcomes in line with employment law and company policy
- Support end-to-end recruitment activity, including pre-employment checks, references, and DBS processing
- Maintain accurate HR records and ensure compliance with employment legislation and internal policies
- Build strong, trusted relationships with stakeholders across operational and support functions
- Collaborate with HR colleagues to ensure consistent and high-quality delivery of people processes across assigned business areas
- Contribute to HR projects, change programmes, and continuous improvement initiatives aligned to business needs
- Support workforce processes such as job changes, organisational updates and system access requirements
- Maintain awareness of operational HR processes to support a seamless end-to-end employee experience
Requirements
What you’ll need- Experience in an HR, People, or advisory support role within a fast-paced environment
- Strong exposure to employee relations case management (essential)
- Strong understanding of UK employment law and HR principles (or working towards CIPD Level 5)
- Confidence partnering with managers and building effective relationships
- Strong analytical mindset with the ability to interpret people data and trends
- Good communication skills, with the ability to influence and challenge constructively
- High attention to detail and ability to handle sensitive information confidentially
- A genuine interest in developing as a HR Business Partner
Benefits
Comp & perks- 25 days holiday per annum + bank holidays
- Health Cash Plan
- Life assurance of 2x annual salary
- Competitive pay rates – above market in most locations
- Free tea and coffee
- Free parking
- Statutory pension scheme
- 5 weeks paid sick leave
- Clear development pathways and career progression opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
employee relations case managementonboardingoffboardingprobation managementrecruitment activityHR policy applicationrisk assessmentdata interpretationemployment law complianceHR record maintenance
Soft Skills
relationship buildingcoachingconstructive challengingcommunicationanalytical mindsetattention to detailconfidentialityinfluencingdecision-making supportcollaboration
Certifications
CIPD Level 5