Director, Qualitative Insights
Material
Assistant Director – Higher Education and Benefits
SEIU EDUCATION & SUPPORT FUND
full-time
Posted on:
Location Type: Hybrid
Location: Los Angeles • California • 🇺🇸 United States
Visit company websiteSalary
💰 $85,000 - $90,000 per year
Job Level
Lead
About the role
- Lead the strategic planning and execution of Tuition Assistance, Technology Benefit, Wellness, Disaster Relief, and Benefits Orientation programs
- Ensure programs are accessible, equitable, and responsive to the needs of diverse family child care providers across California
- Collaborate with cross-functional teams to integrate benefits programs with other organizational initiatives
- Supervise, mentor, and support four direct reports: Managers of Tuition Assistance, Technology Benefit, Wellness, and Benefits Orientations
- Foster a collaborative and inclusive team environment that encourages professional growth and innovation
- Conduct regular performance evaluations and provide ongoing feedback
- Engage with family child care providers to gather feedback and insights to inform program improvements
- Represent the Benefits Department in meetings with partners, stakeholders, and community organizations
- Develop and maintain relationships with external vendors and service providers to enhance program offerings
- Monitor program budgets, ensuring fiscal responsibility and alignment with organizational priorities
- Implement data-driven approaches to assess program effectiveness and inform decision-making
- Ensure compliance with relevant regulations and organizational policies
Requirements
- 5+ years of experience in a programmatic leadership role
- 3+ years of demonstrated experience working with internal and external stakeholders
- 2+ years of experience supervising staff
- 1+ years of experience developing and monitoring program-level budgets
- Demonstrated experience developing and implementing new education programs and initiatives
- Experience working with diverse communities, including low-income women of color
- Strong understanding of social and economic justice issues, with knowledge of the union landscape
- Excellent communication skills, both internally and externally, with the ability to represent the organization effectively and convey insights and recommendations to internal teams
- Strong analytical skills, with the ability to interpret program data and feedback into actionable insights
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
programmatic leadershipbudget developmentprogram monitoringdata-driven decision makingprogram evaluationprogram implementationstakeholder engagementperformance evaluationcollaboration
Soft skills
communicationmentoringteam leadershipcollaborationprofessional growthinnovationfeedback provisionrelationship buildingcultural competency
