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Manager, Solution Consulting
SeismicManager of Solution Consulting at Seismic leading Solution Consultants for effective service delivery. Engaging with clients and cross-functional teams to enhance customer experience in a fast-paced environment.
Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Ensure consistent, efficient, and excellent solution delivery by empowering Solution Consultants in your practice area with product and industry knowledge, skills, and measures.
- Develop, refine, and maintain a delivery framework, methodology content, and best practice tools and templates for your practice area.
- Drive the reliability of consulting efforts and delivery across regions for successful ongoing Services engagements.
- Serve as the primary contact with the Product team to drive alignment and provide bi-directional input and feedback on product and platform capabilities within your practice area.
- Lead a team of Solution Consultants, architects and engineers providing guidance to enhance their thought leadership capabilities across all Solution Consulting resources.
- Collaborate with the Practice leadership to ensure high utilization across the Practice team, effectively balancing project staffing needs to achieve revenue goals and margin targets.
- Develop training and certification programs for new Solution Consultants in your practice area.
- Participate in calls with prospects and existing customers to discuss services opportunities.
- Actively manage staffing requests on an ongoing basis to ensure projects get staffed with the right resources in a timely manner.
Requirements
What you’ll need- Minimum of 5 years of industry experience in Technology Consulting, Sales Enablement or Financial Services with broad scope of understanding and exposure to all sectors
- Understanding of enterprise SaaS business and implementation models and process
- Passionate problem solver with the ability to balance both quantitative and qualitative elements to devise an overall solution
- Ability to understand a client’s business case for purchasing a software platform, consult on solution approach and oversee implementation and delivery of work product
- Critical thinking, analysis, troubleshooting, and problem-solving expertise
- Strong written and verbal communication skills with proven ability to initiate and manage relationships with customers and stakeholders at all levels
- Advanced proficiency with the entire Microsoft Office Suite, with an emphasis on Excel, Word and PowerPoint
- Knowledge of data systems and structures
- Experience with all aspects of the Seismic platform
- Proficiency with Salesforce.com, and a solid understanding of Salesforce Object structure a plus
- Bachelor’s Degree required, with a preference for technical, engineering and CS backgrounds
- Strong understanding of project management and risk mitigation principles.
- Proficiency in resource planning and team management
- Ability to leverage AI tools to improve efficiency and deliver high-quality outcomes while establishing an AI first mindset with the team
- Strong understanding of integrating software for bidirectional flow of information
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Paid time off
- Flexible working hours
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
enterprise SaaSdata systemsSeismic platformSalesforce.comresource planningproject managementrisk mitigationAI toolssolution deliveryimplementation models
Soft Skills
problem solvingcritical thinkinganalysistroubleshootingcommunicationrelationship managementteam managementthought leadershipcollaborationtraining development
Certifications
Bachelor's Degree