Senior IT Support Administrator

Seismic

Senior IT Support Administrator providing support to the San Diego office. Collaborating with teams and managing A/V systems across a hybrid workforce.

Posted 5/23/2026full-timeSan Diego • California • 🇺🇸 United StatesSenior💰 $61,200 - $84,100 per yearWebsite

Tech Stack

Tools & technologies

AzureCloudJamfServiceNow

About the role

Key responsibilities & impact

Provide timely responses and resolutions to both PC and Mac users
Serve as a primary steward for your local office – while also supporting our hybrid workforce
Manage local A/V systems and be the local liaison for all-hands meetings
Manage permissions and access through: Azure Active Directory, Office 365, JAMF, NinjaOne, and Google Workspace
Engage with team members within and external to IT to improve the overall IT experience
Work with third party vendors and solution providers

Requirements

What you’ll need

Strong customer service focus combined with excellent verbal, written, and interpersonal skills
Experience with ITIL based helpdesk system (We utilize Freshservice)
Minimum 3 + years of experience providing end user technical support
Familiar with Azure Active Directory, Google Workspace, JAMF, PowerShell, ServiceNow, Workato, Meraki
Zoom Room experience preferred
Familiarity working with a 100% cloud environment
Ability to work in a collaborative, team environment and work cross functionally across all departments
BS/BA degree preferred.

Benefits

Comp & perks

At Seismic, we’re committed to providing benefits and perks for the whole self.
To explore our benefits available in each country, please visit the Global Benefits page.
We are committed to fair and equitable compensation practices.
Eligible to participate in Seismic's incentive plans in addition to base salary.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

end user technical supportITILPowerShellAzure Active DirectoryGoogle WorkspaceJAMFServiceNowWorkatoMerakiZoom Room

Soft Skills

customer service focusverbal communicationwritten communicationinterpersonal skillscollaborativeteamworkcross-functional collaboration

Certifications

BS/BA degree