Develop and customize ServiceNow applications and modules using JavaScript, HTML, CSS, Angular, REST/SOAP APIs, and other web technologies.
Implement and configure ServiceNow core applications such as Incident, Problem, Change, Service Catalog, Service Portal, Knowledge, and CMDB.
Leverage Flow Designer, IntegrationHub , Orchestration, and Business Rules, UI Actions, Scripts to automate complex business processes and improve operational efficiency.
Evaluate, test, and implement ServiceNow platform upgrades and patches to keep the system up-to-date while minimizing disruptions.
Perform unit testing, integration testing, and user acceptance testing of the solutions.
Debug and troubleshoot issues and defects in the solutions.
Document and maintain technical specifications and user guides for the solutions.
Provide technical support and guidance to end users and administrators.
Monitor system performance, identify bottlenecks, and implement optimizations to ensure high availability and scalability of ServiceNow applications.
Stay updated with the latest ServiceNow features and best practices.
Requirements
Bachelor’s degree in Computer Science , Information Systems, or related field.
5 + years of experience with the ServiceNow Platform as a developer or administrator.
ServiceNow Certified Application Developer or equivalent certification.
Strong knowledge of ServiceNow development tools and methodologies.
Proficient in JavaScript, HTML, CSS, Angular, REST/SOAP APIs, and other web technologies.
Experience with ServiceNow core applications and modules such as Incident, Problem, Change, Service Catalog, Service Portal, Knowledge, and CMDB.
Experience with ServiceNow integrations using MID Server, JDBC, LDAP, SSO, and other methods.
Experience with ServiceNow automation tools such as Flow Designer, IntegrationHub , and Orchestration.
Experience with Agile development methodologies such as Scrum or Kanban.
Excellent communication, collaboration, and problem-solving skills.
Ability to work independently and as part of a team.
Ability to learn new technologies and adapt to changing requirements.
Benefits
Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
JavaScriptHTMLCSSAngularREST APIsSOAP APIsServiceNow development toolsServiceNow core applicationsAgile development methodologiesServiceNow automation tools