FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Application Management Services (AMS) with a focus on incident resolution, request management, and adherence to governance processes. Proficient in SAP S/4HANA and knowledgeable in ITIL methodology, ensuring high-quality service delivery and continuous improvement.
Highest-signal resume keywords
Application Management Services (AMS)SAP S/4HANAIncident ManagementITIL MethodologyChange Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Incident ResolutionRequest ManagementChange ManagementService DeliveryGovernance Processes
Soft Skills
DisciplineAnalytical Skills
Tools & Technologies
Ticket Management SystemsSAP Activate
Industry Keywords
Support LifecycleService Quality StandardsContinuous Improvement
About the role
Key responsibilities & impact- Perform AMS support activities, ensuring service delivery meets established quality standards and deadlines
- Analyze and resolve incidents and requests related to the MM module
- Document actions and keep records up to date in ticket management systems
- Implement improvements and minor enhancements
- Follow defined change management and governance processes
Requirements
What you’ll need- Proven experience in AMS (Application Management Services), with comprehensive knowledge of the full support lifecycle (incidents, requests, changes, and improvements)
- Ability to work in a support and maintenance environment, with strong discipline in following and upholding governance processes
- Up-to-date knowledge of the latest SAP S/4HANA versions
- Knowledge of SAP Activate is a plus
- Knowledge of the ITIL methodology is a plus
- Spanish proficiency at any level will be considered a plus
- English proficiency at any level will be considered a plus
Benefits
Comp & perks- Equal opportunities for all
- Support for professional growth
- An environment that respects employees’ needs
- An inclusive policy that values diversity
