SEIDOR

Mid-level Services Manager – SAP AMS

SEIDOR

full-time

Posted on:

Location Type: Remote

Location: Brazil

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About the role

  • Manage AMS operations
  • Coordinate technical support teams
  • Monitor operational and financial KPIs for the contract
  • Ensure service governance
  • Serve as the primary client point of contact
  • Lead the squad dedicated to the client
  • Identify continuous improvement opportunities

Requirements

  • Proven experience managing and leading AMS support services (SAP preferred)
  • Strong experience in team leadership
  • Bachelor's degree in Management, Business Administration, Engineering, or IT
  • Current ITIL 4 certification
Benefits
  • Inclusion and diversity
  • Equal opportunities for all
  • Professional growth opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
AMS operations managementSAPKPI monitoringservice governance
Soft Skills
team leadershipclient communicationcontinuous improvement
Certifications
ITIL 4