3rd Party Collections Specialist

Segoso

3rd Party Collections Specialist managing outstanding debts on behalf of clients in a remote role. Utilizing communication and negotiation skills to drive effective outcomes and resolve account disputes.

Posted 5/1/2026full-timeRemote • Florida • 🇺🇸 United StatesJuniorMid-Level💰 $17 - $20 per hourWebsite

About the role

Key responsibilities & impact

Manage and recover outstanding debts on behalf of client organizations, using communication and negotiation skills to drive successful outcomes.
Contact consumers regarding past-due accounts on behalf of clients
Negotiate repayment plans and resolve outstanding balances
Handle high-volume inbound and outbound calls professionally
Investigating and resolving account disputes
Analyze account histories to determine appropriate collection strategies
Maintain accurate and compliant account documentation

Requirements

What you’ll need

Minimum 2 years of 3rd-party collections experience.
Telco, Financial Services, Commercial, and/or Multi-Housing experience is a plus!
Strong communication and negotiation skills
Detail-oriented with a problem-solving mindset
Ability to manage multiple accounts effectively
Bilingual Spanish skills are a plus

Benefits

Comp & perks

Paid training program
Comprehensive benefits package
Paid time off
401(k) with company match
Employee referral program
Tuition reimbursement
Remote work
A supportive, growth-focused work environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

3rd-party collectionsnegotiationaccount analysisdebt recoveryrepayment plansaccount documentation

Soft Skills

communicationproblem-solvingdetail-orientedmultitasking