Leitung – digitale Kommunikation, Kreation
web-netz GmbH
Channel Optimisation, Communications Manager
Seetec
full-time
Posted on:
Location Type: Hybrid
Location: 🇬🇧 United Kingdom
Visit company websiteSalary
💰 £38,000 - £45,000 per year
Job Level
Mid-LevelSenior
About the role
- Translate the Director’s strategy into annual and quarterly multi-channel plans.
- Own the channel governance framework.
- Maintain a robust content/communications roadmap and editorial calendar.
- Run the end-to-end content process across visual, written, audio and video assets.
- Apply strong editorial judgment to ensure clarity, consistency, inclusivity and impact.
- Set and track channel KPI’s and dashboards.
- Produce regular performance reports.
- Coordinate with colleagues to align communications to customer journeys and commercial/contract priorities.
- Own workflows and traffic management via the project board ensuring on-time, on-brand, on-brief delivery.
- Manage day-to-day spend.
- Uphold accessibility, safeguarding, data protection and brand compliance across all outputs.
- Manage crisis and incident response protocols for channels in partnership with the Director and relevant leads.
Requirements
- 3-5 years’ experience in multi-channel communications, digital/content operations or similar.
- Proven ownership of channel plans, governance and optimization using analytics.
- Experience managing creative and digital teams and coordinating complex workflows.
- Strong editorial/writing skills and familiarity with accessibility standards.
- Sector experience in public services, education, employability or regulated environments is desirable.
Benefits
- 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
- 2 Volunteer Days
- Pension - 5% Employee 5% Employer
- Healthcare Cash Plan, incl. 3 x salary life assurance
- Annual Salary Review
- Refer A Friend Scheme
- Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
multi-channel communicationscontent operationschannel governanceanalyticseditorial judgmentKPI trackingperformance reportingtraffic managementaccessibility standardscrisis management
Soft skills
strong editorial skillscommunicationcoordinationteam managementorganizational skillsjudgmentinclusivityimpact focus
