Seeq Corporation

Customer Intelligence Engineer

Seeq Corporation

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $115,000 per year

Job Level

Tech Stack

About the role

  • Build Customer Intelligence Workflows
  • Design and deploy account-level Slack summaries for CSMs and leadership.
  • Translate product usage and contract data into operational signals.
  • Build or extend data pipelines in partnership with Analytics Engineering.
  • Develop Python-based automation to operationalize insights at scale.
  • Improve Health & Renewal Predictability
  • Contribute to Seeq’s customer health scoring framework.
  • Develop usage-to-renewal correlation models.
  • Identify leading indicators of risk, expansion, and adoption.
  • Iterate based on measurable predictive lift and CS feedback.
  • Apply AI and Modern Tooling
  • Leverage AI-first coding workflows to accelerate development.
  • Build lightweight LLM-driven synthesis workflows where valuable.
  • Help elevate development practices across Customer Success.
  • Partner Cross-Functionally
  • Work directly with CSMs to understand real decision workflows.
  • Collaborate with Analytics Engineers on modeling and data structure.
  • Feed product insights back into Engineering through internal dogfooding.

Requirements

  • Bachelor’s degree in Chemical, Mechanical, Electrical, Industrial, Systems Engineering, Computer Science, Applied Math, Data Analytics, or related field.
  • 0–3 years of experience (internships included) in analytics, engineering, or technical roles.
  • Working knowledge of SQL.
  • Strong Python skills.
  • Exposure to data modeling concepts.
  • Familiarity with LLMs or AI-assisted development tools.
  • Comfort operating in ambiguity.
  • Strong written communication skills.
  • Preferred Qualifications
  • Background in process manufacturing or industrial engineering.
  • Exposure to BI tools (e.g., PowerBI).
  • Familiarity with product analytics platforms (e.g., Mixpanel).
  • Experience building Slack automations or APIs.
  • Exposure to modern data pipelines (e.g., Azure Data Factory).
  • Demonstrated curiosity about customer behavior and causal mechanisms.
Benefits
  • 12-week paid Seeq family leave
  • Unlimited PTO
  • Internet and mobile phone reimbursements
  • Medical benefits
  • Group term life insurance
  • Short-term and long-term disability insurance pre-tax benefits
  • Voluntary vision and dental (ortho)
  • Vacation bonus program
  • Employee Assistance Program
  • Generous home office allowance
  • The best co-workers (we've analyzed the data, so we know it's true.)
  • Pet-friendly workspace (your dog will be so happy to have you home)
  • You love your job!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
PythonSQLdata modelingAI-assisted developmentdata pipelinescorrelation modelspredictive analyticsautomationcustomer health scoringanalytics
Soft Skills
written communicationcollaborationcuriosityoperating in ambiguity
Certifications
Bachelor’s degree