
Customer Intelligence Engineer
Seeq Corporation
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $115,000 per year
Job Level
About the role
- Build Customer Intelligence Workflows
- Design and deploy account-level Slack summaries for CSMs and leadership.
- Translate product usage and contract data into operational signals.
- Build or extend data pipelines in partnership with Analytics Engineering.
- Develop Python-based automation to operationalize insights at scale.
- Improve Health & Renewal Predictability
- Contribute to Seeq’s customer health scoring framework.
- Develop usage-to-renewal correlation models.
- Identify leading indicators of risk, expansion, and adoption.
- Iterate based on measurable predictive lift and CS feedback.
- Apply AI and Modern Tooling
- Leverage AI-first coding workflows to accelerate development.
- Build lightweight LLM-driven synthesis workflows where valuable.
- Help elevate development practices across Customer Success.
- Partner Cross-Functionally
- Work directly with CSMs to understand real decision workflows.
- Collaborate with Analytics Engineers on modeling and data structure.
- Feed product insights back into Engineering through internal dogfooding.
Requirements
- Bachelor’s degree in Chemical, Mechanical, Electrical, Industrial, Systems Engineering, Computer Science, Applied Math, Data Analytics, or related field.
- 0–3 years of experience (internships included) in analytics, engineering, or technical roles.
- Working knowledge of SQL.
- Strong Python skills.
- Exposure to data modeling concepts.
- Familiarity with LLMs or AI-assisted development tools.
- Comfort operating in ambiguity.
- Strong written communication skills.
- Preferred Qualifications
- Background in process manufacturing or industrial engineering.
- Exposure to BI tools (e.g., PowerBI).
- Familiarity with product analytics platforms (e.g., Mixpanel).
- Experience building Slack automations or APIs.
- Exposure to modern data pipelines (e.g., Azure Data Factory).
- Demonstrated curiosity about customer behavior and causal mechanisms.
Benefits
- 12-week paid Seeq family leave
- Unlimited PTO
- Internet and mobile phone reimbursements
- Medical benefits
- Group term life insurance
- Short-term and long-term disability insurance pre-tax benefits
- Voluntary vision and dental (ortho)
- Vacation bonus program
- Employee Assistance Program
- Generous home office allowance
- The best co-workers (we've analyzed the data, so we know it's true.)
- Pet-friendly workspace (your dog will be so happy to have you home)
- You love your job!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
PythonSQLdata modelingAI-assisted developmentdata pipelinescorrelation modelspredictive analyticsautomationcustomer health scoringanalytics
Soft Skills
written communicationcollaborationcuriosityoperating in ambiguity
Certifications
Bachelor’s degree