AI & Automation Director

SEEN Connects

AI & Automation Director driving automation and AI adoption at international influencer agency Seen Connects. Focused on operational excellence and efficiency through technology implementation and workflow development.

Posted 8/3/2026contractLondon • 🇬🇧 United KingdomLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in AI and automation strategy implementation, with a strong focus on optimizing business systems and workflow automations. Capable of leading teams in the adoption of AI tools and ensuring effective training and documentation practices.

Highest-signal resume keywords

AI Strategy DevelopmentAutomation ImplementationStakeholder ManagementAI Tools ProficiencyCreative Agency Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AutomationAI EnablementBusiness Systems ImplementationWorkflow AutomationProblem-SolvingAnalytical Skills

Soft Skills

Communication SkillsInfluencing SkillsIndependent Project Ownership

Tools & Technologies

ClaudeZapierMakeMonday.comHubSpotNotionAirtable

Industry Keywords

Creative AgencySocial SpaceCreator Space

About the role

Key responsibilities & impact

Work with the Operations Director to shape, evolve and deliver the agency's AI and automation strategy and implementation plan.
Identify opportunities to automate repetitive and manual processes across the agency.
Work with leadership teams to prioritise the highest-impact initiatives.
Stay up to date with emerging AI technologies and recommend practical, commercially-minded applications.
Lead on Claude uptake and integration across the agency, ensuring departments and individuals are set up correctly.
Train and support teams to effectively use AI tools.
Develop best practice guides, documentation and training materials.
Run workshops and coaching sessions across the business.
Manage and optimise the agency's AI and technology stack.
Ensure systems are scalable, secure and well documented.

Requirements

What you’ll need

Significant senior-level experience in automation, operations, RevOps, systems, AI enablement or a similar leadership role.
Previous experience working within a creative agency, ideally within the social and creator space.
A track record of implementing business systems and workflow automations at scale.
Strong understanding of AI tools and practical business applications, including Claude or comparable LLM platforms.
Experience with platforms such as Zapier, Make, Monday.com, HubSpot, Notion, Airtable or similar.
Strong problem-solving and analytical skills.
Excellent stakeholder management and communication skills, with the credibility to influence at senior leadership level.
Comfortable working independently and owning projects from idea to implementation, with minimal oversight.

Benefits

Comp & perks

Hybrid working, working from our Shoreditch HQ on Tuesdays, Wednesdays and Thursdays and from home on Mondays and Fridays.
Core Hours of 10:00 - 17:00 with the flexibility to start anytime between 08:00 - 10:00 and finish between 17:00 - 19:00.
Snacks and drinks in the office, and free lunch provided when we have lunch and learns.
Regular team and company socials.