SeekOut

Accountant

• Own customer billing & accounts receivable process: generating and sending customer invoices, follow up on outstanding payments, communicate to customers regarding billing inquiries and apply payments to customer accounts and ensure proper documentation.
• Prepare revenue month-end journal entries, account reconciliations, and AR review, ensuring completeness, accuracy and compliance with US GAAP.
• Develop, maintain, and update revenue accounting policies, memos, and process documentation in accordance with US GAAP.
• Support sales tax reporting and reconciliations by ensuring billed revenue, exemptions, credits, and adjustments are properly reflected and documented.
• Partner with Deal Management, Revenue Operations, the Partners team, and FP&A to ensure complete and accurate revenue system data.
• Drive system/process improvements, including NetSuite SuiteBilling and ARM configuration and enhancements to increase automation, quality, and speed.
• Own, maintain and enhance key revenue controls
• Support external audit activities by preparing revenue related documentation, responding to audit requests, and ensuring close documents are complete, accurate, and audit-ready.

Revenue Accountant

Customer Success Manager

• Own a portfolio of 25–30 enterprise accounts with full accountability for Gross Revenue Retention (GRR), Net Revenue Retention (NRR), adoption, and long-term value realization
• Serve as the primary owner of the overall customer relationship, outcomes, and commercial success
• Manage complex, multi-stakeholder enterprise environments and decision-making structures
• Develop and maintain outcome-based success plans aligned to customer business objectives and KPIs
• Lead enterprise renewal conversations end-to-end, including timeline management, value articulation, risk resolution, and commercial discussions
• Plan and deliver Executive Business Reviews (EBRs) focused on outcomes, ROI, adoption trends, and strategic priorities
• Partner with Product to communicate structured customer feedback and influence roadmap prioritization
• Collaborate cross-functionally to deliver a cohesive and high-quality enterprise customer experience

Revenue Accountant

Enterprise Customer Success Manager