Claims Director
Sedgwick
full-time
Posted on:
Location Type: Hybrid
Location: North Carolina • Virginia • United States
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Job Level
About the role
- Responsible for overall operations management for all assigned locations/offices.
- Establishes policy and procedures to assure compliance to best practices, claims management services standards, state regulations, and client service requirements.
- Establishes business plan with goals and objectives for the partnership and locations/offices.
- Monitors management reports relating to the partner/office performance.
- Assists with the coordination of sales and client service efforts.
- Performs other duties as assigned.
- Supports the organization's quality program(s).
- Travels as required.
Requirements
- Bachelor's degree from an accredited college or university preferred
- CPCU, ARM, AIM, and/or AIC certifications preferred
- Ten (10) years claims management experience including three (3) years prior supervisory experience or equivalent combination of education and experience required
- Strong technical claims knowledge
- Excellent oral and written communication, including presentation skills
- PC literate, including Microsoft Office products
- Analytical and interpretive skills
- Strong organizational skills
- Excellent interpersonal skills
- Excellent negotiation skills
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies
Benefits
- Work-life balance
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
claims managementtechnical claims knowledgeanalytical skillsinterpretive skills
Soft Skills
oral communicationwritten communicationpresentation skillsorganizational skillsinterpersonal skillsnegotiation skillsteamworkperformance competencies
Certifications
CPCUARMAIMAIC