Claims Representative – Workers Compensation Training Program
Sedgwick
full-time
Posted on:
Location Type: Office
Location: Memphis • North Carolina, Tennessee • 🇺🇸 United States
Visit company websiteSalary
💰 $26 per hour
Job Level
Mid-LevelSenior
About the role
- To be oriented and trained as new industry professional with the ability to analyze workers compensation claims and determine benefits due.
- Attendance and completion of designated classroom claims professional training program.
- Performs on-the-job training activities including: Adjusting lost-time workers compensation claims under close supervision.
- May be assigned medical only claims.
- Adjusting low and mid-level liability and/or physical damage claims under close supervision.
- Processing disability claims of minimal disability duration under close supervision.
- Documenting claims files and properly coding claim activity.
- Communicating claim action/processing with claimant and client.
- Supporting other claims examiners and claims supervisors with larger or more complex claims as assigned.
- Participates in rotational assignments to provide temporary support for office needs.
Requirements
- Bachelor's or Associate's degree from an accredited college or university preferred.
- Customer Service experience.
- Data Entry experience.
- Medical Terminology knowledge (preferred).
- Proficiency in Computer Recordkeeping programs (preferred).
- Prior claims experience (preferred).
- State license if required (SIP, Property and Liability, Disability, etc.).
- WCCA/WCCP or similar designations.
- For internal colleagues, completion of the Sedgwick Claims Progression Program.
Benefits
- A diverse and comprehensive benefits package to take care of your mental, physical, financial and professional needs.
- A world class training program with a comprehensive curriculum.
- An assigned mentor and manager that will support and guide you on your career journey.
- Career development and promotional growth opportunities.
- Medical, dental, vision, 401K, PTO and more.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
claims adjustmentdata entrymedical terminologyclaims processingcoding claim activitydisability claims processingliability claims adjustmentworkers compensation claims analysis
Soft skills
communicationcustomer serviceteam supportanalytical skills
Certifications
WCCAWCCPstate license (SIP, Property and Liability, Disability)