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Treasurer Application Specialist
Sedgwick County GovernmentTechnical Support Specialist providing IT assistance to Sedgwick County's tag office staff, ensuring effective hardware and software support and training.
About the role
Key responsibilities & impact- Provides hardware and software technical support to all tag office staff
- Ensures a timely resolution and a positive support experience by identifying, prioritizing, and communicating issue resolution
- Performs follow-up assessment of previously resolved issues
- Answers questions, provides training, and resolves specific problems
- Liaise with the outside County software vendors
- Build and configure desktop and laptop systems according to county standards and user requirements
- Install and set up desktops, printers, scanners, and other peripheral devices
- Provide in-person, telephone, or remote technical support for hardware and software issues
- Create and maintain user IDs and passwords
- Provide training and program support for software
- Address research, error correction, and maintenance issues
- Assist with Lien Holder master maintenance and error correction
- Maintain and research records to create yearly billing for antique vehicles
Requirements
What you’ll need- High School Diploma or equivalent
- Two years of experience in IT Network, IT Security, or a related field
- Valid US driver’s license without restrictions and current proof of automobile insurance
- Two or more years’ experience supporting web/SharePoint/tax systems applications (preferred)
- Bachelor’s degree in Computer Science, Information Systems, or a related field (preferred)
- COMP TIA A+ (preferred)
Benefits
Comp & perks- Health coverages
- Paid leave
- Regular compensation reviews
- Retirement plans
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical supporthardware supportsoftware supportdesktop configurationlaptop configurationprinter installationscanner installationerror correctionuser ID managementprogram support
Soft Skills
communicationproblem-solvingtrainingprioritizationcustomer servicefollow-up assessmentliaisontimely resolutionpositive support experienceresearch
Certifications
High School DiplomaBachelor’s degree in Computer ScienceBachelor’s degree in Information SystemsCOMP TIA A+