Security Risk Advisors

Operations

• Serve as the primary owner of SRA’s PSA platform and related operational processes, driving data integrity, process consistency, resource visibility, and continuous improvement across the organization.
• Manage and mentor one direct report, including prioritization, coaching, and performance feedback.
• Establish operational standards and governance for PSA usage across the organization.
• Drive operational maturity and process optimization initiatives related to project delivery and staffing.
• Lead PSA enhancement initiatives, integrations, and automation efforts.
• Identify operational risks, inefficiencies, and data quality issues and implement corrective actions.
• Act as a subject-matter expert for SRA’s Professional Services Automation (PSA) software, currently BigTime (formerly Projector) including but not limited to set-up, permissions, reporting, and the like.
• Support delivery teams (both consultants and internal project managers) on proper use of PSA software including conducting training others in best practices.

Manager, Project Operations – PSA