District Service Manager – Corrections

Securitas Technology

District Service Manager at Securitas Technology overseeing service and performance in security solutions. Responsible for client satisfaction, workforce management, and revenue growth in assigned territory.

Posted 4/30/2026full-timeSan Antonio • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $90,000 - $115,000 per yearWebsite

About the role

Key responsibilities & impact

Hire and develop capabilities of service technicians and sub-contractors while managing and controlling performance and labor costs.
Increase and maintain service contract base and drive Time and Material revenue through customer visitations, account strategy development, and improve overall customer satisfaction.
Ensure technical performance metrics and quality goals are met or exceeded while implementing and monitoring key processes established by the team.
Manage the performance of the workforce to meet or exceed customer satisfaction expectations.
Manage overtime, direct labor costs, billed work and parts inventories to meet financial goals.
Maintain proper staffing levels by recruiting and hiring competent individuals necessary to accomplish team goals.
Develop capabilities of the workforce assigned within the team territory to ensure they are trained, productive and proficient to meet or exceed our customer's needs.
Responsible for retention and growth of revenue and profit for the Business Team.
Ensure compliance to corporate policies and procedures regarding safety including OSHA, as well as the safeguarding of proprietary and confidential information and protection and control of corporate assets (i.e. buildings, inventories, vehicles, etc.).
Schedule and meet with customers to ensure customer satisfaction levels are being met or exceeded.

Requirements

What you’ll need

Minimum of bachelor’s degree in Engineering, Systems, Marketing, Business Administration or Management, or equivalent experience
5+ years of Electronic Security industry technical service/installation experience
Minimum 2 years operations and people management experience required
Highly motivated, self-directed individual with sound business skills
Proven leadership, oral/written communication, and problem-solving skills
Ability to work evenings and weekends, when necessary
Experience managing a P&L and growing customer service base
Familiar with UL Certification process and issuing certificates
Experience working in/with intrusion systems, access control, video systems and fire systems application – services procedures

Benefits

Comp & perks

Comprehensive Benefits Including Opportunity for annual merit pay increases
Shift differential based on shift
Paid company training
Medical, Dental, Vision, Life, Critical Illness, and Hospital Indemnity Coverage
Company Paid Short Term and Long-Term Disability
401K with 60% Match up to 6% of salary
Paid vacation, holiday, and sick time
Educational Assistance
Exceptional growth opportunities
Wide variety of employee discounts on travel, equipment, and more!

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Electronic SecurityP&L managementintrusion systemsaccess controlvideo systemsfire systemsoperations managementtechnical serviceinstallation experienceperformance metrics

Soft Skills

leadershiporal communicationwritten communicationproblem-solvingcustomer satisfactionself-directedmotivatedteam managementstaff developmentaccount strategy development