IT WFM Product Owner

Securitas Group

IT WFM Product Owner at Securitas managing WFM-related IT products across Europe. Responsible for high-quality delivery and collaboration with stakeholders in a hybrid agile environment.

Posted 5/16/2026full-time🇪🇺 Anywhere in EuropeMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Accountable for delivering WFM Infor product across countries within the division.
Oversee day-to-day operations and manage the AMS vendor resources.
Collaborate closely with business stakeholders at both European and country levels to prioritize initiatives and ensure the realization of business value, from business demand to delivery.
Initiate and drive projects that enable the rollout of the European WFM platform.
Safeguard the European core model to prevent deviations during delivery.
Ensure third-party solution providers adhere to best practices and maintain service level agreements.
Manage partners to deliver scope using an agile-hybrid approach during project rollouts and in business-as-usual operations.
Lead multiple streams of the solution, addressing reliability issues, monitoring progress, tracking KPIs, and managing budgets.
Develop problem management processes and implement service improvement plans.
Ensure business and technical stakeholders are represented in defining and evolving services through the Business and IT Product Owners.
Coordinate activities and align with Architecture, Testing, and Release Management teams.

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent professional experience.
Strong experience in WFM platforms (Infor WFM highly preferred) or large Workforce digital systems.
Proven track record in product or domain management within complex international environments.
Experience leading small teams and managing vendor performance.
Excellent communication skills across technical, business, and executive stakeholders.
Ability to thrive in fast-paced, dynamic project environments.
Solid understanding of WFM requirements, objectives, and processes, coupled with the ability to leverage technology for business improvement.
Deep knowledge of services and solutions within Securitas.
Strong project and product management capabilities.
Experience working in matrix organizations and with virtual teams.
Driven to maximize client value through service and solution delivery.
Strong interpersonal skills with the ability to make informed decisions and execute effectively.
Strong people management and leadership skills.
Fluent in English.

Benefits

Comp & perks

Flexible working arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

WFM platformsInfor WFMproduct managementvendor managementagile-hybrid approachproblem management processesservice improvement plansKPI trackingbudget managementbusiness analysis

Soft Skills

communication skillsinterpersonal skillsleadership skillsdecision makingteam managementcollaborationadaptabilityclient value maximizationstakeholder engagementorganizational skills

Certifications

Bachelor’s degree in Computer ScienceBachelor’s degree in Information Systems