Secureframe

Implementation Specialist

• Lead end-to-end CMMC implementations for new and existing Secureframe customers, owning the customer experience from kickoff through handoff and readiness milestones.
• Translate customer requirements into clear implementation plans, including scope, timeline, milestones, owners, risks, dependencies, and success criteria.
• Help customers understand and operationalize CMMC requirements, including Level 1 FCI basics, Level 2 CUI handling, NIST SP 800-171 control expectations, SSP and POA&M workflows, evidence collection, asset inventory, and audit-readiness preparation.
• Partner with customers to identify where CUI lives today across email, file sharing, cloud applications, endpoints, engineering systems, specialized equipment, facilities, and third-party providers.
• Coordinate implementation work across Secureframe product configuration, control mapping, evidence automation, policies, procedures, owner assignments, remediation tracking, and readiness reporting.
• Support secure-environment planning discussions, including identity, endpoint management, logging, network segmentation, GCC High or Azure Government considerations, Google Workspace hardening, virtual desktops, physical controls, and partner-led remediation where relevant.
• Work with Sales and Customer Success to improve pre-sale scoping, implementation estimates, customer expectation-setting, and handoff quality.
• Collaborate with CMMC partners, MSPs, consultants, auditors, and C3PAOs while maintaining clear boundaries around Secureframe's role in preparation, platform tooling, implementation support, and independent assessment.
• Deliver live customer training and working sessions that help customers assign owners, collect evidence, remediate gaps, and use Secureframe as their operating system for CMMC readiness.
• Build repeatable implementation assets, including kickoff templates, project plans, RACI models, discovery questionnaires, evidence checklists, status reports, readiness criteria, risk registers, and handoff runbooks.
• Identify patterns across implementations and feed those insights back to Product, Engineering, Sales, Customer Success, and leadership.
• Use AI and automation thoughtfully to accelerate repeatable implementation work, summarize customer context, surface risks, and improve time to value.

Implementation Specialist, CMMC