Inside Account Manager – E‑commerce (m/f/d)
secupay AG
full-time
Posted on:
Location Type: Hybrid
Location: Pulsnitz • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
About the role
- You manage our E‑commerce customers and serve as their primary point of contact.
- You work with cross‑functional teams to develop customer relationships and identify cross‑ and up‑selling opportunities.
- You prepare proposals and contracts and follow them through to successful closure.
- You proactively advise customers on our new e‑commerce products, payment plugins and online shop payment modules.
- You actively contribute to the improvement of our E‑commerce sales processes.
- You monitor market trends in e‑commerce and actively share your insights.
Requirements
- You enjoy communicating — whether face‑to‑face, by phone or in writing.
- You work in a solution‑oriented way within the team and with our customers.
- You organize your work independently and respond flexibly to new requirements.
- You demonstrate initiative, negotiation skills and creativity — even in complex situations.
- Ideally, you have already gained experience in the financial services sector.
- You are fluent in German (business level) and have very good English.
Benefits
- Job security — permanent contract.
- Flexible work model — combination of on‑site and/or remote work.
- Location with character: Office in Pulsnitz (reachable via S8 from Dresden) in a historic building with modern facilities.
- Continuous learning: Needs‑based training and opportunities to take on other roles within the organization.
- Culture: Appreciative working environment, open communication and dynamic teams.
- Work–life balance: 30 days basic annual leave.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
communicationsolution-orientedindependent organizationflexibilityinitiativenegotiationcreativity