About the role
- Monitoring risk-related transactions and conducting risk assessments
- Reviewing transaction requests (TA) for anomalies and risks
- Assessing KYC data
- Handling chargeback requests
- Supporting requests arising from internal and external audits
- Actively offboarding customers with elevated risk profiles
- Accompanying and documenting termination/offboarding processes
Requirements
- Several years of professional experience in risk identification, assessment and monitoring
- Familiarity with KYC processes, TA reviews, and handling chargeback requests
- Knowledge of customer offboarding procedures
- Strong sense of responsibility
- Flexibility to provide cover during absences
- Ability to work in a structured and autonomous manner
- Analytical thinking and proactive contribution in interdisciplinary collaboration
- German at native level; English skills are an advantage
- Permanent employment and competitive compensation
- Remote work or on-site presence between 08:00 and 17:00
- Workplace in Pulsnitz (public transport connection: S8 from Dresden) in a historic building with modern facilities
- Need‑based certifications and further training
- Appreciative working environment, open communication and dynamic teams
- 30 days of base annual leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
risk assessmentKYC processestransaction anomaly detectionchargeback handlingcustomer offboarding proceduresrisk identificationtransaction request reviewaudit support
Soft skills
responsibilityflexibilitystructured workautonomous workanalytical thinkingproactive contributioninterdisciplinary collaboration