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Second Nature

Director, GTM Enablement

Second Nature

Director of GTM Enablement leading the enablement function and a four-person team at Second Nature. Focus on strategy, coaching, and improving business outcomes tied to revenue metrics.

Posted 6/17/2026full-timeRemote • 🇺🇸 United StatesLead💰 $150,000 - $185,000 per yearWebsite

About the role

Key responsibilities & impact
  • Lead and develop the enablement team
  • Manage four enablement ICs whose work spans Sales/AE, Implementation and Onboarding, CSM, and Client-Facing training
  • Serve as the primary coach and career development partner for each IC, equipping them to do the most impactful work of their careers
  • Translate the CRO's and Executive Team’s strategic direction into a quarterly enablement roadmap, maintained approximately two months in advance
  • Run regular 1:1s, team cadences, and roadmap reviews that keep priorities sharp and scope creep managed
  • Drive manager and leader readiness
  • Reinforce enablement delivery to equip first and second-line managers with coaching guides, call review frameworks, and policy reinforcement tools in parallel with individual contributor enablement.
  • Design and deliver monthly leadership readiness sessions per function covering playbooks, policies, and behavioral coaching
  • Build reinforcement loops that ensure what gets trained actually sticks at the front line
  • Govern strategy, programs, and asset quality
  • Implement and enforce a launch-tier framework that gates ad hoc requests and ensures every new enablement program has a defined business objective, reinforcement plan, and success metric
  • Partner with Exec Sponsors to prioritize the enablement roadmap for their functions and hold the line on scope
  • Manage Highspot as the single source of truth, driving cleanup, organization, and usage-based prioritization across all assets
  • Review and adjust structured onboarding paths to ensure clear ramp-complete milestones and mastery levels for new hires across the GTM org
  • Connect enablement to revenue outcomes
  • Own the function's performance against named revenue and operational metrics tied to net new CARR production, client activation, ARR expansion, and client retention
  • Build and expand asynchronous learning programs (via Articulate) to reduce dependence on synchronous delivery and increase per-person coaching capacity
  • Drive cohort-based client training under Customer Enablement Manager’s ownership, reducing 1:1 delivery volume and increasing scalable program reach
  • Collaborate with VP Marketing and PMM Team to ensure tight alignment between positioning, messaging, and how the field is trained to use it
  • Own cross-functional enablement programs
  • Lead team-level ownership of regulatory compliance updates, new hire onboarding, and product-level enablement across the GTM org
  • Serve as the executive interface for all cross-functional program launches that require enablement support
  • Ensure functional teams own their own SOPs; your team formats, trains, and reinforces, not authors from scratch

Requirements

What you’ll need
  • 7+ years of experience in GTM enablement, revenue enablement, or sales learning and development, with at least 3 years in a leadership role
  • Proven track record leading enablement teams whose outcomes are tied to revenue metrics, not training volume or content output
  • Deep experience enabling sales, implementation, and post-sales teams at a B2B SaaS company
  • Strong instincts for manager and leader readiness: you know that what gets coached gets done, and you build programs accordingly
  • Experience designing and governing structured learning programs, including onboarding paths, ramp milestones, and asynchronous eLearning modules
  • Skilled at building and enforcing program governance frameworks that protect team capacity from reactive, ad hoc demand
  • Comfort operating with executive stakeholders: you can influence prioritization decisions, push back on scope, and hold the line when needed
  • Familiarity with Highspot (or comparable sales enablement platforms) as an organizational system, not just a file repository
  • Experience with eLearning tools like Articulate or equivalent is a plus
  • Clear communicator who can translate complex strategy into crisp direction for your team, your stakeholders, and the field
  • Analytically driven: you use data to identify where the gaps are, what programs are working, and where to focus next.

Benefits

Comp & perks
  • Health First: Medical, Dental, Vision, Life Insurance, & 401K Plan
  • Flexibility: Open PTO and sick days
  • Training: A supportive team to help you grow your career and unlock your full potential
  • Growth: The opportunity to get in on the ground floor of a fast-growing startup that’s designing and developing an exciting category
  • Diverse, Inclusive Culture: We embrace employees from all backgrounds with openness and respect

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
GTM enablementrevenue enablementsales learning and developmentstructured learning programsonboarding pathsasynchronous eLearning modulesprogram governance frameworksdata analysiscoaching guidescall review frameworks
Soft Skills
leadershipcommunicationinfluencinganalytical thinkingcollaborationstrategic thinkingcoachingorganizational skillsproblem-solvingadaptability