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Director, GTM Enablement
Second NatureDirector of GTM Enablement leading the enablement function and a four-person team at Second Nature. Focus on strategy, coaching, and improving business outcomes tied to revenue metrics.
About the role
Key responsibilities & impact- Lead and develop the enablement team
- Manage four enablement ICs whose work spans Sales/AE, Implementation and Onboarding, CSM, and Client-Facing training
- Serve as the primary coach and career development partner for each IC, equipping them to do the most impactful work of their careers
- Translate the CRO's and Executive Team’s strategic direction into a quarterly enablement roadmap, maintained approximately two months in advance
- Run regular 1:1s, team cadences, and roadmap reviews that keep priorities sharp and scope creep managed
- Drive manager and leader readiness
- Reinforce enablement delivery to equip first and second-line managers with coaching guides, call review frameworks, and policy reinforcement tools in parallel with individual contributor enablement.
- Design and deliver monthly leadership readiness sessions per function covering playbooks, policies, and behavioral coaching
- Build reinforcement loops that ensure what gets trained actually sticks at the front line
- Govern strategy, programs, and asset quality
- Implement and enforce a launch-tier framework that gates ad hoc requests and ensures every new enablement program has a defined business objective, reinforcement plan, and success metric
- Partner with Exec Sponsors to prioritize the enablement roadmap for their functions and hold the line on scope
- Manage Highspot as the single source of truth, driving cleanup, organization, and usage-based prioritization across all assets
- Review and adjust structured onboarding paths to ensure clear ramp-complete milestones and mastery levels for new hires across the GTM org
- Connect enablement to revenue outcomes
- Own the function's performance against named revenue and operational metrics tied to net new CARR production, client activation, ARR expansion, and client retention
- Build and expand asynchronous learning programs (via Articulate) to reduce dependence on synchronous delivery and increase per-person coaching capacity
- Drive cohort-based client training under Customer Enablement Manager’s ownership, reducing 1:1 delivery volume and increasing scalable program reach
- Collaborate with VP Marketing and PMM Team to ensure tight alignment between positioning, messaging, and how the field is trained to use it
- Own cross-functional enablement programs
- Lead team-level ownership of regulatory compliance updates, new hire onboarding, and product-level enablement across the GTM org
- Serve as the executive interface for all cross-functional program launches that require enablement support
- Ensure functional teams own their own SOPs; your team formats, trains, and reinforces, not authors from scratch
Requirements
What you’ll need- 7+ years of experience in GTM enablement, revenue enablement, or sales learning and development, with at least 3 years in a leadership role
- Proven track record leading enablement teams whose outcomes are tied to revenue metrics, not training volume or content output
- Deep experience enabling sales, implementation, and post-sales teams at a B2B SaaS company
- Strong instincts for manager and leader readiness: you know that what gets coached gets done, and you build programs accordingly
- Experience designing and governing structured learning programs, including onboarding paths, ramp milestones, and asynchronous eLearning modules
- Skilled at building and enforcing program governance frameworks that protect team capacity from reactive, ad hoc demand
- Comfort operating with executive stakeholders: you can influence prioritization decisions, push back on scope, and hold the line when needed
- Familiarity with Highspot (or comparable sales enablement platforms) as an organizational system, not just a file repository
- Experience with eLearning tools like Articulate or equivalent is a plus
- Clear communicator who can translate complex strategy into crisp direction for your team, your stakeholders, and the field
- Analytically driven: you use data to identify where the gaps are, what programs are working, and where to focus next.
Benefits
Comp & perks- Health First: Medical, Dental, Vision, Life Insurance, & 401K Plan
- Flexibility: Open PTO and sick days
- Training: A supportive team to help you grow your career and unlock your full potential
- Growth: The opportunity to get in on the ground floor of a fast-growing startup that’s designing and developing an exciting category
- Diverse, Inclusive Culture: We embrace employees from all backgrounds with openness and respect
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
GTM enablementrevenue enablementsales learning and developmentstructured learning programsonboarding pathsasynchronous eLearning modulesprogram governance frameworksdata analysiscoaching guidescall review frameworks
Soft Skills
leadershipcommunicationinfluencinganalytical thinkingcollaborationstrategic thinkingcoachingorganizational skillsproblem-solvingadaptability