Second Nature

Product Manager

Second Nature

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $150,000 - $170,000 per year

About the role

  • Own the end-to-end delivery of GRI-related initiatives, ensuring scalable solutions and successful customer adoption.
  • Partner with the head of GRI in crafting a product roadmap that spans not only product & tech, but also operations, support, finance, and other key teams.
  • Work closely with internal stakeholders (operations, engineering, customer success, partnerships, support, and others) to understand workflows, pain points, and needs that translate into actionable requirements.
  • Work closely with third party vendors to perfect current systems and deliver exceptional resident experiences.
  • Monitor and report on key business and product metrics.
  • Navigate competing priorities to deliver on outcomes rather than solutions.
  • Be the “go to” for partner PMs, development teams, internal stakeholders, and third party vendors for Group Rate Internet.

Requirements

  • 4+ years of product management experience, preferably in PropTech.
  • Experience with file transfer processes and interacting with third party vendors and their own internal operations.
  • Ability to thrive in a fast-paced, high-growth environment; converting ambiguity into clear action while protecting quality.
  • Bring a decisive, “First Principles” mindset proactively unblocking teams and driving outcomes while collaborating closely with partners.
  • Ability to communicate crisply across functions (engineering, partnerships, customer success) and align stakeholders quickly.
  • Have an empathetic mindset when seeking out pain points and needs.
Benefits
  • Health First: Medical, Dental, Vision, & Life Insurance; 401K Plan
  • Location: Work Remotely from anywhere in the US
  • Flexibility: Open PTO and sick days
  • Culture: Diverse, inclusive, supportive, and growth-focused
  • Growth: Be part of a fast-growing team building a new category and making a real difference
  • The Product: Award-winning, customer-loved platform that truly delivers on our mission
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementfile transfer processesdata analysismetrics monitoring
Soft Skills
communicationcollaborationdecisivenessempathyadaptability