Second-61

JIRA Administrator

Second-61

full-time

Posted on:

Location Type: Remote

Location: Florida • United States

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About the role

  • Configure and manage Jira as the primary ticketing and workflow management system
  • Design and maintain workflows to support Work Order tracking and task automation
  • Administer user roles, permissions, and access controls
  • Customize dashboards, reports, and boards to support program visibility
  • Monitor and maintain system performance and data integrity
  • Support SLA tracking and reporting requirements
  • Integrate Jira with tools such as GitLab, Confluence, and other DevOps platforms
  • Troubleshoot system issues and implement process improvements
  • Support Agile teams with board configuration, sprint setup, and backlog management

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, or related field OR 5 (five) years of equivalent experience in Jira administration
  • Hands on experience configuring Jira workflows and issue types
  • Experience managing user permissions and access controls
  • Experience integrating Jira with DevOps tools such as GitLab or Confluence
  • Familiarity with Agile methodologies and sprint management
  • Strong analytical and problem solving skills
  • Required: None preferred: Atlassian Certified Jira Administrator, ITIL Foundation certification
  • Candidate must be a U.S. citizen with the ability to pass a standard background check and drug screening.
Benefits
  • None specified 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords

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Hard Skills & Tools
Jira administrationworkflow configurationissue type managementuser permissions managementsystem performance monitoringdata integrity maintenanceSLA trackingAgile methodologiessprint managementprocess improvement
Soft Skills
analytical skillsproblem solving skills
Certifications
Atlassian Certified Jira AdministratorITIL Foundation certification