Relationship Analyst II – Customer Relationship

SEBRAE RS

Analista de Relacionamento II at Sebrae RS focusing on customer relationship and market analysis. Responsibilities include developing business opportunities and strategic partnerships in the region.

Posted 6/18/2026full-timeLajeado • 🇧🇷 BrazilMid-LevelSenior💰 R$6,534 per monthWebsite

About the role

Key responsibilities & impact

Conduct market analyses, identifying trends, business opportunities and customer needs to support Sebrae RS’s strategic actions;
Provide specialized technical consulting and guidance to businesses and partners, assessing their needs and proposing solutions that contribute to their growth and competitiveness;
Actively prospect clients and partners, developing outreach strategies, building relationships and presenting customized solutions to meet the organization’s targets;
Contribute to the development and implementation of Sebrae RS projects and programs, aligned with market and client needs;
Prepare and present reports, economic feasibility studies, business plans and outcome reports of actions developed for entrepreneurs and partners, assisting them in strategic decision-making and/or strengthening partnerships;
Plan and coordinate relationship strategies with partners, government agencies and private entities to strengthen partnerships, create business opportunities and expand the reach of Sebrae RS initiatives;
Promote networking among entrepreneurs by connecting them with potential partners, suppliers and investors;
Attend strategic meetings and events, representing Sebrae RS and establishing connections with clients and partners;
Actively participate in forums, events and working groups related to entrepreneurship, representing Sebrae RS and contributing to the strengthening of the ecosystem;
Monitor and evaluate the effectiveness of actions and programs developed, proposing continuous adjustments and improvements;
Stay up to date on market trends and innovations, continuously pursuing professional development and dissemination of best practices;
Facilitate connections between clients and partners, promoting the exchange of experiences and the creation of business opportunities;
Build and strengthen a network of relationships with key stakeholders such as entrepreneurs, financial institutions, educational institutions and trade associations to broaden Sebrae RS’s reach and influence.

Requirements

What you’ll need

Bachelor's degree in Administration, Economics, Accounting, Marketing or related fields.
Preferred additional qualifications: Postgraduate degree or specialization in business, entrepreneurship or related areas.
Experience in institutional articulation; client prospecting and relationship management; business consulting and advisory; market mapping and analysis.
Specific knowledge: Business management with critical analysis and strategic vision; government policies and programs related to entrepreneurship; consulting and business advisory techniques; up-to-date knowledge of entrepreneurial market trends and practices; Microsoft Office suite.
Must possess a valid Brazilian driver’s license (CNH), category B.

Benefits

Comp & perks

Meal and/or food allowance: BRL 1,500.00
Transportation voucher
Health insurance: Unimed Unimax, extendable to dependents
Dental insurance: Uniodonto, extendable to dependents
Wellness and health platform: Wellhub (Gympass - Silver plan)
Complementary private pension plan, extendable to family members
Group life insurance
Profit-sharing program (PPR)
Birthday day off (one day off to be taken during your birthday month)
Christmas bonus (extra credit on food card to use as you wish)
Investments in training and professional development
Education assistance: undergraduate, postgraduate, specialization, master’s, doctorate and language courses
Childcare assistance
Innovative work environment that encourages creativity and collaboration.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

market analysisbusiness consultingeconomic feasibility studiesbusiness plansstrategic decision-makingrelationship managementbusiness managementconsulting techniquescritical analysisstrategic vision

Soft Skills

communicationnetworkingrelationship buildingclient prospectingstrategic planningcollaborationproblem-solvingadaptabilitypresentation skillsevaluation

Certifications

Bachelor's degreePostgraduate degreevalid Brazilian driver's license (CNH), category B