Mid-level Customer Relationship Analyst
SEBRAE RS
full-time
Posted on:
Location Type: Hybrid
Location: Cachoeira do Sul • 🇧🇷 Brazil
Visit company websiteSalary
💰 R$5,179 per month
Job Level
Mid-LevelSenior
About the role
- Conduct market analyses to identify trends, business opportunities, and customer needs to support Sebrae RS's strategic actions
- Provide specialized advisory and technical guidance to businesses and partners, assessing their needs and proposing solutions that contribute to growth and competitiveness
- Actively prospect clients and partners, develop outreach strategies, build relationships, and present customized solutions to meet the organization's targets
- Contribute to the development and implementation of Sebrae RS projects and programs aligned with market and client needs
- Prepare and present reports, economic feasibility studies, business plans, and results of implemented initiatives
- Plan and coordinate relationship strategies with partners, government bodies, and private entities
- Foster networking among entrepreneurs
- Attend and represent Sebrae RS at strategic meetings and events
- Monitor and evaluate the effectiveness of actions and programs implemented
- Stay up to date on market trends and innovations
- Promote connections between clients and partners
- Create and strengthen a network of relationships with key stakeholders.
Requirements
- Bachelor's degree completed in Business Administration, Economics, Accounting, Marketing, or related fields
- Additional qualifications: Postgraduate degree or specialization in business, entrepreneurship, or related areas
- Experience in institutional engagement and partnership building
- Experience in client prospecting
- Experience in relationship management
- Experience in business consulting and advisory, and in market mapping and analysis
- Specific knowledge in business management, with critical analytical skills and strategic vision
- Proficiency in Microsoft Office
- Knowledge of trends and practices in the entrepreneurial market
- Familiarity with government policies and programs related to entrepreneurship
- Knowledge of business consulting and advisory techniques
- Must possess a valid Brazilian Driver’s License (Carteira Nacional de Habilitação - CNH), category B.
Benefits
- Meal and/or Food Allowance: R$ 1,500.00
- Transportation voucher
- Unimed Unimax health insurance, extendable to dependents
- Uniodonto dental coverage, extendable to dependents
- Wellhub health and wellness platform (Gympass - Silver Plan)
- Complementary private pension plan, extendable to family members
- Group life insurance
- PPR – Results Participation Program (profit sharing)
- Birthday day off (one day off to be taken during your birthday month)
- Christmas bonus (additional credit on meal card for you to use as you wish)
- Investment in training and development
- Education assistance: Undergraduate, Postgraduate, Specialization, Master’s, Doctorate, and language courses
- Childcare assistance
- Workspace that fosters innovation.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
market analysisbusiness consultingeconomic feasibility studiesbusiness plansrelationship managementclient prospectingstrategic visionanalytical skillsbusiness managemententrepreneurship
Soft skills
advisory skillscommunicationnetworkingrelationship buildingstrategic planningpresentation skillsclient engagementcollaborationproblem-solvingevaluation
Certifications
Bachelor's degreePostgraduate degreevalid Brazilian Driver’s License (CNH), category B