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Billing/Follow-up/Cash Specialist
Seattle Children'sBilling specialist managing claims, reimbursements, appeals, and accounts receivable for Seattle Children’s pediatric healthcare system. Supporting compliant revenue-cycle operations and patient-family service.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in medical billing practices, accounts receivable follow-up, and compliance with regulatory requirements. Proficient in utilizing electronic data interchange systems and providing exceptional customer service within a revenue cycle environment.
Highest-signal resume keywords
Medical Billing ExperienceAccounts Receivable Follow-UpElectronic Data Interchange SystemsCertified Revenue Cycle SpecialistWindows Environment Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical BillingAccounts Receivable ManagementClaim Status AssessmentReconsiderations and Appeals WritingCredit Balance ReviewProcess ResolutionDocumentation ManagementProject Management
Soft Skills
Professional CommunicationTeam CollaborationCustomer Service
Tools & Technologies
EpicRelay HealthXactimedMed Assets
Certifications & Qualifications
Certified Revenue Cycle SpecialistMedical Billing Credential
Industry Keywords
Revenue CycleBilling PracticesRegulatory CompliancePayer WebsitesWIP Management
About the role
Key responsibilities & impact- Ensure assigned accounts are promptly and accurately billed and/or reimbursed
- Achieve documented team production expectations on assigned accounts, including daily management of WIP in all systems
- Conduct thorough follow-up and maintain clear, professional documentation while adhering to processes
- Apply compliant billing practices in accordance with regulatory and departmental requirements
- Use tools and resources, including payer websites, to assess claim status efficiently
- Escalate account concerns through appropriate documented internal and external channels
- Write and track reconsiderations and appeals professionally and efficiently
- Classify and post adjustments appropriately
- Review credit balances for accuracy and process resolution steps according to departmental standards
- Manage incoming correspondence in an organized, efficient, and effective manner
- Participate in daily huddles, team meetings, and ad hoc discussions
- Support team process improvements and objectives, including backing up team members as needed
- Provide timely customer service to payers, patients, families, staff from other departments, and co-workers
- Collaborate with departmental staff and utilize other resources appropriately
Requirements
What you’ll need- Minimum of one year of professional or hospital billing or accounts receivable follow-up experience, OR minimum of two years experience in a Revenue Cycle role working primarily with payors, OR completion of the Seattle Children's Revenue Cycle Coordinator program or accredited medical billing/coding program
- Minimum of two years of experience in Windows environment
- Bachelor’s degree or certified medical billing credential such as CRCS, Certified Revenue Cycle Specialist preferred
- More than two years clinic or hospital billing or accounts receivable follow-up experience preferred
- Experience working with medical claims and electronic data interchange systems, e.g. Epic, Relay Health, Xactimed/Med Assets preferred
- Medical billing/coding experience preferred
- Basic project management experience preferred
- Must be physically based in Washington State
Benefits
Comp & perks- Medical, dental, and vision plans
- 403(b)
- Life insurance
- Paid time off
- Tuition reimbursement