Senior Director, Editorial and Digital Campaigns
Swing Left
Staff UX Designer
SeatGeek
full-time
Posted on:
Location Type: Remote
Location: Remote • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $200,000 - $245,000 per year
Job Level
Lead
About the role
- Transform live experiences and evolve SeatGeek’s ticketing platform into a best-in-class product
- Shape strategy and set direction by creating clear, impactful strategies
- Provide end-to-end craft leadership from concept to polished delivery
- Partner across product, engineering, marketing, and success teams
- Deeply understand needs, motivations, and behaviors of fans, sellers, teams, and artists
- Balance speed and quality, driving impact through optimizations and 0–1 product development
- Demonstrate outstanding design skills and a passion for experimentation, data, and systems thinking
- Collaboratively improve component systems to ensure consistent, high-quality experiences
- Troubleshoot and unblock live experience challenges
Requirements
- 8+ years of experience in research methods impacting both product direction and detailed experience design
- 4+ years of relevant domain experience within technology sectors such as ticketing or event management; Digital CRM or Ecomm (wholesale or supply-side) platforms; healthcare (hospital, clinic, or patient care team tools)
- Expertise in behavioral design, systems design, and storytelling
- Exceptional craft and detail, driving pixel-perfect execution
- Ability to troubleshoot and unblock live experience challenges
- Pioneer mindset – thrive in ambiguity, deliver with focus and quality
- 4+ hours overlap with 9:30–5:30 ET workday
- Passion for live experiences
Benefits
- Equity stake
- Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
- A WFH stipend to support your home office setup
- Unlimited PTO
- Up to 16 weeks of fully-paid family leave
- 401(k) matching program
- Student loan support resources
- Health, vision, dental, and life insurance
- Up to $25k towards family building and reproductive health services
- Gender-affirming care support program
- $500 per year for wellness expenses
- Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
- $120 per month to spend on tickets to live events
- Annual subscription to Spotify, Apple Music, or Amazon music
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
research methodsexperience designbehavioral designsystems designstorytellingpixel-perfect executionproduct developmentoptimizationstroubleshootingcraft leadership
Soft skills
strategic thinkingcollaborationcommunicationproblem-solvingcreativityadaptabilityattention to detailpassion for experimentationpioneer mindsetfocus
