Investor Operations Leader
Polly
Lead UX Designer
SeatGeek
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $150,000 - $210,000 per year
Job Level
Senior
About the role
- SeatGeek's user experience team is seeking a lead designer to change live experiences. This person is highly skilled in behavioral design, systems design, and storytelling. They will define strategies, provide end-to-end craft and thought leadership, and partner seamlessly with cross-functional partners across product, engineering, product marketing, customer success, and more. This person will connect the dots into a cohesive vision across the various verticals of SeatGeek's business, and evolve our platform to become the best-in-class ticketing platform on the market.
- What you’ll do:
- Deeply understand the needs, motivations, and behaviors of fans, sellers, teams, and artists
- Set direction by creating clear and impactful strategies while also sweating the details through execution and launch
- Balance speed and quality with a focus on driving impact through both optimizations and 0-1 product development
- Demonstrate outstanding design skills and a passion for experimentation, data, and systems thinking
- Collaboratively improve our component systems to ensure consistent, high quality experiences
Requirements
- 8+ years of experience
- Excellent craftsmanship
- An understanding of the technical and logistical obstacles that create friction during live experiences
- The mindset of a challenge, changemaker, and innovator
- 4+ hours of overlap with a 9:30am-5:30pm East Coast workday
- A passion for live experiences
Benefits
- Equity stake
- Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
- A WFH stipend to support your home office setup
- Unlimited PTO
- Up to 16 weeks of paid family leave
- 401(k) matching program
- Health, vision, dental, and life insurance
- Up to $25k towards family building services
- $500 per year for wellness expenses
- Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
- $120 per month to spend on tickets to live events
- Annual subscription to Spotify, Apple Music, or Amazon music
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
behavioral designsystems designstorytellingdesign skillsproduct developmentoptimizations
Soft skills
leadershipcollaborationcreativityproblem-solvingattention to detailinnovation
