SeatGeek

Senior Product Manager, Payments

SeatGeek

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $130,000 - $188,000 per year

Job Level

About the role

  • Lead the evolution of a historically “keep-the-lights-on” function into a strategic, innovation-oriented payments organization that consistently identifies opportunities for differentiation and long-term value
  • Define the vision for the next evolution of payments tooling at SeatGeek — including B2B2C capabilities that power our clients and the fans they serve
  • Work closely with compliance, legal, risk, engineering, and business partners to design systems that meet their needs, dependencies and priorities - without compromising on customer experience
  • Lead coordination with external payments partners, ensuring smooth execution across features, reliability, and client commitment
  • Proactively communicate updates on deliverables and outcomes to stakeholders, and be an ambassador for your product area to the product team and broader organization

Requirements

  • 5+ years of experience leading cross-functional teams to deliver best-in-class platform solutions for efficient development and operations
  • A track record of taking initiative — you don’t wait for permission to start, and you’re comfortable making bold calls when the data (or the opportunity) demands it
  • The willingness to call something a failure when it is, paired with the analytical sharpness to understand why it happened and the decisiveness to chart the path forward
  • A creative, industry-savvy mindset with a strong pulse on the payments landscape and emerging trends
  • The ability to break down complex technical systems into crisp, business-friendly explanations — ideally short enough to fit in a tweet
  • Experience navigating and delivering complex, cross-functional initiatives across engineering, compliance, legal, risk, and operations
Benefits
  • Equity stake
  • Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
  • A WFH stipend to support your home office setup
  • Unlimited PTO
  • Up to 16 weeks of fully-paid family leave
  • 401(k) matching program
  • Student loan support resources
  • Health, vision, dental, and life insurance
  • Up to $25k towards family building and reproductive health services
  • Gender-affirming care support program
  • $500 per year for wellness expenses
  • Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
  • $120 per month to spend on tickets to live events
  • Annual subscription to Spotify, Apple Music, or Amazon music

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
leadershipcommunicationanalytical thinkinginitiativedecisivenesscreativityproblem-solvingcross-functional collaborationstakeholder managementbusiness analysis