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About the role
Key responsibilities & impact- Monitor outstanding payments and proactively follow up with charter companies and clients.
- Collect security deposit returns after yacht handbacks.
- Track and collect commission payments from charter partners.
- Ensure final client payments are received before departure.
- Communicate with partners and clients via email, phone calls, and messaging platforms in English.
- Maintain accurate payment records and follow-up history in CRM and internal tracking systems.
- Collaborate closely with the Supply, Commercial, and Finance teams to resolve payment-related issues.
- Identify recurring bottlenecks in the collection process and suggest improvements.
- Prepare reports and provide regular updates on collection performance and outstanding balances.
Requirements
What you’ll need- Previous experience in collections, accounts receivable, finance operations, customer finance, or another client-facing financial role is preferred.
- Excellent written and spoken English.
- Greek or Turkish language skills are considered a strong advantage.
- Strong communication and negotiation skills.
- Comfortable making outbound calls and following up professionally.
- Highly organized with strong attention to detail.
- Ability to manage multiple cases simultaneously and prioritize effectively.
- Process-oriented mindset with experience working in CRM systems or similar tools.
- Ability to work independently in a remote environment.
Benefits
Comp & perks- Fully remote work from anywhere in the world.
- International team and dynamic startup environment.
- Opportunity to build and improve financial processes.
- Flexible work arrangements after successful onboarding and demonstrated performance.
- The opportunity to contribute to one of the fastest-growing companies in the travel tech industry.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
collectionsaccounts receivablefinance operationscustomer financepayment trackingreport preparationnegotiation
Soft Skills
communicationorganizationattention to detailtime managementindependence
