Sealed

Customer Success Manager

• Own contractor engagement – Build deep relationships with contractors, understanding their needs, and helping them navigate the complexities of rebate programs.
• Train and enable – Educate contractors on program requirements, best practices, and Sealed’s software through group presentations, one-on-one training, and hands-on guidance.
• Balance relationships with strategy – Read the room, know when to push for results, when to nurture, and when to adjust course.
• Monitor and manage performance – Track contractor success metrics, ensuring they are meeting program requirements and staying compliant.
• Problem-solve creatively – Tackle bottlenecks, compliance issues, and contractor pain points with structured yet flexible solutions.
• Communicate tough messages effectively – Be comfortable delivering difficult news while maintaining trust and credibility.
• Stay on top of the details – Keep program data accurate, maintain records, and track performance against quotas and goals.
• Champion continuous improvement – Provide feedback to internal teams to refine our processes, making it easier for contractors to participate in programs.

Partner Success Manager

Account Manager

Partner Manager

• Own contractor engagement – Build deep relationships with contractors, understanding their needs, and helping them navigate the complexities of rebate programs
• Train and enable – Educate contractors on program requirements, best practices, and Sealed’s software through group presentations, one-on-one training, and hands-on guidance
• Balance relationships with strategy – Read the room, know when to push for results, when to nurture, and when to adjust course
• Monitor and manage performance – Track contractor success metrics, ensuring they are meeting program requirements and staying compliant
• Problem-solve creatively – Tackle bottlenecks, compliance issues, and contractor pain points with structured yet flexible solutions
• Communicate tough messages effectively – Be comfortable delivering difficult news while maintaining trust and credibility
• Stay on top of the details – Keep program data accurate, maintain records, and track performance against quotas and goals
• Champion continuous improvement – Provide feedback to internal teams to refine processes and make it easier for contractors to participate in programs
• Primary responsibility: support partners and help them drive volume

Strategy

• Report to and work closely with Sealed’s founder and president
• Identify potential program opportunities via desk research, conversations with program implementers, and industry networking
• Qualify program opportunities based on program rules, budgets, and internal product/revenue alignment
• Qualify market opportunities by talking to contractors, distributors, OEMs, and potential channel partners
• Prepare for program launches via internal coordination with product and revenue teams and external coordination with implementers and partners
• Manage program launches through initial project enrollments in partnership with the revenue team
• Handoff and provide ongoing support for program scaling to the revenue team
• Drive business development conversations with utilities and program partners through presentations, spreadsheet modeling, networking, and meetings
• Manage pilot development activities with utilities to support scaling measured savings programs
• Prepare draft internal and board-facing program updates

Partner Success Manager

Partner Manager

Partner Manager

Partner Manager

Program Strategy Manager