Sealed

Customer Success Manager

• Own contractor engagement – Build deep relationships with contractors, understanding their needs, and helping them navigate the complexities of rebate programs.
• Train and enable – Educate contractors on program requirements, best practices, and Sealed’s software through group presentations, one-on-one training, and hands-on guidance.
• Balance relationships with strategy – Read the room, know when to push for results, when to nurture, and when to adjust course.
• Monitor and manage performance – Track contractor success metrics, ensuring they are meeting program requirements and staying compliant.
• Problem-solve creatively – Tackle bottlenecks, compliance issues, and contractor pain points with structured yet flexible solutions.
• Communicate tough messages effectively – Be comfortable delivering difficult news while maintaining trust and credibility.
• Stay on top of the details – Keep program data accurate, maintain records, and track performance against quotas and goals.
• Champion continuous improvement – Provide feedback to internal teams to refine our processes, making it easier for contractors to participate in programs.

Sealed

Partner Success Manager

Partner Manager

Partner Manager