Senior Staff Program Manager – Social Media
Seagate Technology
full-time
Posted on:
Location Type: Remote
Location: Texas • United States
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Salary
💰 $130,000 - $190,000 per year
Job Level
About the role
- Manage daily posting across platforms using tools like Sprinklr, Sprout Social
- Nurture relationships with customers and advocates
- Set up listening and reporting for various groups
- Collaborate with partner, sales, and product organizations
- Create two-way dialogue with customers, partners, and employees
- Act as the bridge between the community and product/customer service team
- Leverage analytics tools to gather insights on KPIs
Requirements
- Extensive experience in social media and community management
- Platform expertise on LinkedIn, X, Meta, TikTok
- Experience moderating forums like Reddit or Discord
- Proficiency in Adobe creative suite
- Previous experience within a global hub-and-spoke content model
Benefits
- eligibility to participate in discretionary bonus program
- medical, dental, vision, and life insurance
- short-and long-term disability
- 401(k)
- employee stock purchase plan
- health savings account
- dependent care and healthcare spending accounts
- paid time off, including 12 holidays
- flexible time off provided pursuant to Seagate policy
- a minimum of 48 hours of paid sick leave
- 16 weeks of paid parental leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
social media managementcommunity managementanalytics toolsAdobe Creative Suitemoderating forums
Soft Skills
relationship buildingcollaborationcommunicationcustomer engagement