Senior Account Executive
SDL
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Drive new business revenue by developing and closing sales opportunities with local government agencies.
- Establish SDL’s market presence by securing flagship municipal clients in states where the company is building an initial footprint.
- Manage complex procurement cycles and long-duration sales processes.
- Develop and maintain relationships with existing local government customers to drive engagement and product adoption.
- Identify opportunities for upselling and cross-selling additional products and services.
- Conduct regular account reviews, analyze usage data, and provide strategic recommendations to optimize customer value.
- Work closely with the customer success team to ensure a seamless customer experience and drive retention.
- Partner with sales and marketing teams to develop tailored upsell and cross-sell campaigns.
- Negotiate contract renewals, expansions and close new deals while ensuring customer satisfaction.
- Stay up-to-date with industry trends, local government challenges, and competitive offerings.
Requirements
- Prior experience selling permitting software or related municipal government technology solutions is strongly preferred.
- Demonstrated success in SaaS sales, preferably within the public sector.
- Ability to effectively manage complex, long-duration sales cycles.
- 3+ years of experience in account management, customer success, or sales, preferably in GovTech.
- Proven track record of driving revenue growth through new business/logos and experience successfully upselling and cross-selling.
- Strong understanding of local government operations and procurement processes is a plus.
- Excellent communication, presentation, and negotiation skills.
- Ability to analyze customer data and derive actionable insights.
- Self-motivated, results-driven, and able to work both independently and collaboratively.
- Proficiency in CRM tools (e.g., Salesforce, HubSpot) and data analytics platforms.
Benefits
- Competitive salary.
- Unlimited PTO.
- Flexible working hours.
- Remote work options (primarily US East Coast timezone).
- Comprehensive health, dental, and vision insurance.
- Professional development opportunities and learning budget.
- Home office and IT budget.
- Supportive team environment.
- Opportunity to work on innovative projects with cutting-edge technologies.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SaaS salesaccount managementcustomer successupsellingcross-sellingdata analysisnegotiationpresentation skillsrevenue growthprocurement processes
Soft skills
communicationself-motivatedresults-drivencollaborativerelationship managementstrategic recommendationscustomer engagementcustomer satisfactionanalytical thinkingproblem-solving