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About the role
Key responsibilities & impact- Provide application support within AMS scope (incidents, service requests, and changes)
- Configure and maintain SAP HR / Payroll / SuccessFactors systems
- Collaborate with diverse teams and work independently to deliver exceptional customer support for SAP HCM solution
- Analyse business requirements, design tailored solutions, configure, implement, and troubleshoot SAP HCM solutions
- Provide remote guidance to customers, leveraging SAP Best Practices and offering both operational and technical assistance.
- Facilitate requirement-gathering sessions and conduct training workshops for end-users.
- Perform feasibility studies and solution reviews to ensure optimal system performance and alignment with client needs.
- Work closely with global teams and technical experts
- Support the Customer Delivery Lead (CDL) in meeting SLA and service quality targets
Requirements
What you’ll need- Bachelor’s degree in IT, Computer Science, Business Administration, HR, or a related field
- Fluent in Polish and English
- Experienced in SAP HR / HCM / Payroll processes
- Good understanding of payroll regulations
- Strong analytical skills and problem-solving mindset
- Excellent communication and stakeholder management skills
- Ability to work independently and in a team
- Ability to manage multiple priorities in a dynamic environment
Benefits
Comp & perks- Priority in professional development
- Opportunity to work from home
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SAP HRSAP PayrollSAP SuccessFactorsSAP HCMbusiness analysissolution designsystem configurationtroubleshootingfeasibility studiessolution reviews
Soft Skills
analytical skillsproblem-solvingcommunication skillsstakeholder managementindependenceteamworkprioritizationadaptability
Certifications
Bachelor's degree in ITBachelor's degree in Computer ScienceBachelor's degree in Business AdministrationBachelor's degree in HR
