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Integration Specialist
SD SolutionsIntegration Specialist for fintech unicorn managing projects involving ERP integrations and system configurations. Collaborates with teams and provides technical support during the entire integration lifecycle.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in ERP system integration and configuration, with a strong focus on customer requirements and technical support. Proficient in utilizing collaboration tools and web technologies to enhance project efficiency and communication.
Highest-signal resume keywords
ERP System ConfigurationIntegration Project ManagementAPI IntegrationAnalytical Problem-SolvingCustomer-Facing Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ERP SystemsNetSuiteIntacctQuickBooksMicrosoft Dynamics BCAPISOAPRESTConfiguration TestingIntegration Troubleshooting
Soft Skills
Analytical SkillsProblem-SolvingCommunication SkillsTeam CollaborationCustomer Engagement
Tools & Technologies
SlackJIRAConfluence
Industry Keywords
Integration ProjectsCustomer-Centric EnvironmentTechnical SupportEnd-User TrainingContinuous Improvement
Tech Stack
Tools & technologiesERPSOAP
About the role
Key responsibilities & impact- Leading integration projects for customers using ERP solutions, ensuring smooth and efficient configuration, testing, and deployment.
- Collaborating with internal and external teams to understand business requirements, address integration challenges, and provide technical support throughout the project lifecycle.
- Configuring and testing ERP systems (e.g., Netsuite, Intacct, QuickBooks) to meet customer specifications and ensure seamless integration with Tipalti.
- Coordinating with internal engineering teams and external customer teams to manage integration timelines, tasks, and issue resolution.
- Conducting end-user training and providing ongoing support to ensure smooth integrations.
- Participating in post-integration support, addressing technical issues, and providing continuous improvement recommendations.
- Contributing to developing and improving internal processes and documentation to ensure a repeatable, scalable, and efficient integration process.
- Collaborating with Product and Engineering teams to provide feedback and contribute to product enhancements based on customer experiences and technical insights.
- Utilizing Slack, JIRA, and Confluence for team collaboration, task management, and documentation sharing throughout the integration lifecycle.
Requirements
What you’ll need- Up to 3 years of experience in integration and configuration of ERP systems, focusing on customer-facing configuration and testing.
- Solid understanding of ERP systems (e.g., NetSuite, Intacct, QuickBooks, Microsoft Dynamics BC) and experience configuring, testing, and integrating them into customer environments.
- Hands-on experience with web technologies (e.g., APIs, SOAP, REST) to assist in integrating ERP systems and resolving technical issues.
- Strong analytical, troubleshooting, and problem-solving skills to ensure successful ERP integrations.
- Experience with collaboration tools such as Slack, JIRA, and Confluence for project management and team communication.
- Excellent communication skills with the ability to engage with customers, gather requirements, and present solutions clearly and concisely.
- Ability to work independently and as part of a team in a fast-paced, customer-centric environment.
- BA/BS in a related field or equivalent professional experience.
Benefits
Comp & perks- Contact us to get more details about the benefits we offer.