Screencastify

Accounts Receivable

• Assist the current AR team with the billing process, including generating and issuing invoices and credit memo.
• Ensure that invoices are accurate and comply with customer contracts.
• Resolve billing issues, working closely with customers to resolve any discrepancies or disputes.
• Manage the collections process, including tracking payment statuses and communicating with customers regarding overdue payments.
• Collaborate with other departments to ensure accurate billing and collections data.
• Analyze billing and collections data to identify trends, and make recommendations to improve processes and increase efficiency.
• Maintain client and subscription records in our billing system, Chargebee.

Accounts Receivable Intern

Growth Marketing

• Understand and own the full marketing lifecycle.
• Develop and execute marketing strategies to drive revenue growth while collaborating closely with the Sales team.
• Align Marketing initiatives to closed revenue.
• Leverage B2C demand to drive B2B sales.
• Create a consistent outbound sales and marketing motion.
• Define and own a comprehensive communication framework across the customer and product journey.
• Serve as the go-to product expert, creating sales enablement materials, customer-facing content, and internal training programs.
• Conduct user interviews, analyze customer needs, and gather market insights.
• Represent Screencastify at conferences, industry events, and customer meetings.
• Lead and inspire a small marketing team, providing guidance, strategy, mentorship, and constructive feedback.
• Work closely with the executive team to develop and execute strategic marketing plans.
• Establish and monitor key performance indicators (KPIs).
• Collaborate with product development, sales, and customer success teams.

Director of Growth – Demand Gen

Learning and Development

• Deliver high quality in-person and virtual professional development sessions.
• Collaborate with the Customer Success Training and Operations Coordinator to deliver engaging online and in-person professional development sessions aimed at enhancing educators' proficiency in leveraging Screencastify effectively.
• Assist in the creation and design of session materials.
• Ensure all created resources adhere to Screencastify's branding guidelines and uphold the highest standards of quality and professionalism.

Accounts Receivable Intern

Director of Growth – Demand Gen

Professional Development Facilitator